PS / 2 compatible mouse ERROR code 10 (Touchpad doesn't work)

[Helen.diana]

steps already taken:


+ Driver Update


+ Uninstall the driver then reinstall


+ Troubleshoot, error code 10 detected, but can't be fixed automatically


+ Registry check:

HKEY_LOCAL_MACHINE \ System \ CurrentControlSet \ Control \ Class \ {4D36E96F-E325-11CE-BFC1-08002BE10318}

Value Type: Multi String

Value Name: UpperFilters

Value: mouclass


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RESULTS: The four steps above have been carried out but ERROR CODE 10 still appears accompanied by an exclamation mark next to the PS / 2 COMPATIBLE MOUSE icon


TYPE OF WINDOWS: WINDOWS 10 VERSION 2004

TYPE OF LAPTOP: ACER ASPIRE 3 A315-41





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