Windows 10 Desktop crashes once a day Kernel -Power 41(63) error is generated

S

SamEason1

Hello,


I have an issue with my self build PC running Windows 10.


Once a day (and only once a day) it freezes after 20-30 minutes of use, sometimes followed by a reboot and the following event log is generated:


System

- Provider

[ Name] Microsoft-Windows-Kernel-Power

[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}



EventID 41



Version 8



Level 1



Task 63



Opcode 0



Keywords 0x8000400000000002



- TimeCreated

[ SystemTime] 2020-07-26T11:34:41.3647061Z



EventRecordID 1756



Correlation



- Execution

[ ProcessID] 4

[ ThreadID] 8



Channel System



Computer SamsDesktop



- Security

[ UserID] S-1-5-18



- EventData

BugcheckCode 0

BugcheckParameter1 0x0

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress 0

PowerButtonTimestamp 0

BootAppStatus 0

Checkpoint 0

ConnectedStandbyInProgress false

SystemSleepTransitionsToOn 0

CsEntryScenarioInstanceId 0

BugcheckInfoFromEFI false

CheckpointStatus 0

CsEntryScenarioInstanceIdV2 0

LongPowerButtonPressDetected false




I have run tests on CPU, GPU, RAM and SSDs and all have come back ok. I have reset windows using the keep all files options, checked most up to date BIOS is installed and used a few different error checking tools to try and isolate the source of the problem. No joy thus far.


Any help would be much appreciated

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