2020-07 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4565483) - Error 0x800f0831

R

Ryc0K3ll

Hello


After several attempts, Windows update will not install the subject update. Here is what I have tried.

  1. Reviewed the cab.log and found that the following as the missing feature that is causing the update failure. Unable to find Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Disabled-Package~31bf3856ad364e35~amd64~~10.0.18362.657 in the Windows update catalog to fix this.

2020-07-29 22:20:10, Info CBS Store corruption, manifest missing for package: Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Disabled-Package~31bf3856ad364e35~amd64~~10.0.18362.657​

2020-07-29 22:20:10, Error CBS Failed to resolve package 'Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Disabled-Package~31bf3856ad364e35~amd64~~10.0.18362.657' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]​

2020-07-29 22:20:10, Info CBS Mark store corruption flag because of package: Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Disabled-Package~31bf3856ad364e35~amd64~~10.0.18362.657. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]​

2020-07-29 22:20:10, Info CBS Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]​

2020-07-29 22:20:10, Info CBS Failed to check whether this is the real child: Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Disabled-Package~31bf3856ad364e35~amd64~~10.0.18362.657 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]​

2020-07-29 22:20:10, Info CBS Failed to collect affected dependent package for package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.18362.719 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]​

2020-07-29 22:20:10, Info CBS Failed to process package watchlist. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]​

2020-07-29 22:20:10, Info CBS Failed to plan execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]​

2020-07-29 22:20:10, Error CBS Failed to process single phase execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]​

2020-07-29 22:20:10, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.959.1.9, status: 0x800f0831, failure source: CBS Other, start state: Absent, target state: Installed, client id: WindowsUpdateAgent​

2020-07-29 22:20:10, Info CBS Not able to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]​

  1. I ran scfs /scannow. No issues found.
  2. I verified that Windows update is set to automatic and running.
  3. I downloaded the package manually and installed it.
  4. Went back to Check for updates. It still shows the update as missing.
  5. Tried running the update again and it fails.

How do I fix this to get Windows update working again.

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