A
AlexBennett3
So I just bought a replacement laptop, it is a HP with Windows 10.
So originally it popped up after two weeks use saying I needed an Ethernet cable despite not having used one on the laptop before. Then after shutting it down and starting it again it told me there was a error and it would restart but before it even reached 20% of the error data it shut down.
I switched it back on and it took me to the f11 options screen, I tried a factory reset since I've literally got nothing downloaded on it except Google chrome. It failed to do the reset and I'm stuck in a loop and unable to access the main computer.
Any help would be appreciated, there's no damage to the laptop and it's really frustrating because it's new. I honestly only use it for Google documents.
Again any help would be greatly appreciated.
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So originally it popped up after two weeks use saying I needed an Ethernet cable despite not having used one on the laptop before. Then after shutting it down and starting it again it told me there was a error and it would restart but before it even reached 20% of the error data it shut down.
I switched it back on and it took me to the f11 options screen, I tried a factory reset since I've literally got nothing downloaded on it except Google chrome. It failed to do the reset and I'm stuck in a loop and unable to access the main computer.
Any help would be appreciated, there's no damage to the laptop and it's really frustrating because it's new. I honestly only use it for Google documents.
Again any help would be greatly appreciated.
Continue reading...