Thunderbolt connection issues

E

EonBlueFO

I recently received this error message out of the blue: "Thunderbolt device functionality might be limited". I have had an Akitio Node eGPU (GTX 1660ti) connected via thunderbolt to my laptop for some time now. I did not change the cord. I did not update anything.


After receiving this error message, and based off research online, I updated Windows, updated my graphics card driver, deleted thunderbolt software and reinstalled (from the official dell support page, which after a scan says all my drivers are up to date), updated BIOS, and STILL this error persists. In fact, after doing these steps, the error message itself glitches out and flashes away, instead of remaining in place as it originally did.


Thunderbolt details say driver device is unknown

b973989c-bc5d-43db-94b1-9f3adfb668a6?upload=true.jpg

aba04bd1-dc3a-4003-8912-ac219d02506e?upload=true.jpg


I see fail buckets listed in the Windows Error Reporting section, around the time that this issue began:


8/6/2020 1:14 PM Windows Error Reporting Fault bucket , type 0
Event Name: WinSetupDiag02
Response: Not available
Cab Id: 0

Problem signature:
P1: 6
P2: 4
P3: 9
P4: 0
P5: 0x0
P6: 0x0
P7: 18362
P8: 19h1_release
P9: 19041
P10: vb_release

Attached files:
\\?\C:\Windows\Panther\SetupAct.log
\\?\C:\Windows\Panther\diagerr.xml
\\?\C:\Windows\inf\setupapi.setup.log
\\?\C:\Windows\inf\setupapi.dev.log
\\?\C:\Windows\inf\setupapi.offline.log
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB54.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB65.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB74.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB84.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_6_1d79b216ac7583b52981a8cd086d7733114550_00000000_cab_ab7dde4e-2314-42b3-bda3-b11815593559

Analysis symbol: 
Rechecking for solution: 0
Report Id: ab7dde4e-2314-42b3-bda3-b11815593559
Report Status: 6
Hashed bucket: 
Cab Guid: 0


8/6/2020 1:14 PM Windows Error Reporting Fault bucket , type 0
Event Name: WinSetupDiag02
Response: Not available
Cab Id: 0

Problem signature:
P1: 6
P2: 4
P3: 9
P4: 0
P5: 0x0
P6: 0x0
P7: 18362
P8: 19h1_release
P9: 19041
P10: vb_release

Attached files:
\\?\C:\Windows\Panther\SetupAct.log
\\?\C:\Windows\Panther\diagerr.xml
\\?\C:\Windows\inf\setupapi.setup.log
\\?\C:\Windows\inf\setupapi.dev.log
\\?\C:\Windows\inf\setupapi.offline.log
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB54.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB65.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB74.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB84.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_6_1d79b216ac7583b52981a8cd086d7733114550_00000000_cab_ab7dde4e-2314-42b3-bda3-b11815593559

Analysis symbol: 
Rechecking for solution: 0
Report Id: ab7dde4e-2314-42b3-bda3-b11815593559
Report Status: 4
Hashed bucket: 
Cab Guid: 0


8/6/2020 1:17 PM Windows Error Reporting Fault bucket , type 0
Event Name: WinSetupDiag02
Response: Not available
Cab Id: 0

Problem signature:
P1: 6
P2: 4
P3: 9
P4: 0
P5: 0x0
P6: 0x0
P7: 18362
P8: 19h1_release
P9: 19041
P10: vb_release

Attached files:
\\?\C:\Windows\Panther\SetupAct.log
\\?\C:\Windows\Panther\diagerr.xml
\\?\C:\Windows\inf\setupapi.setup.log
\\?\C:\Windows\inf\setupapi.dev.log
\\?\C:\Windows\inf\setupapi.offline.log
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB54.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB65.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB74.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB84.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_6_1d79b216ac7583b52981a8cd086d7733114550_00000000_cab_ab7dde4e-2314-42b3-bda3-b11815593559

Analysis symbol: 
Rechecking for solution: 0
Report Id: ab7dde4e-2314-42b3-bda3-b11815593559
Report Status: 6
Hashed bucket: 
Cab Guid: 0


8/6/2020 1:47 PM Windows Error Reporting Fault bucket 2094435086067077407, type 5
Event Name: WinSetupDiag02
Response: Not available
Cab Id: 0

Problem signature:
P1: 6
P2: 4
P3: 9
P4: 0
P5: 0x0
P6: 0x0
P7: 18362
P8: 19h1_release
P9: 19041
P10: vb_release

Attached files:
\\?\C:\Windows\Panther\SetupAct.log
\\?\C:\Windows\Panther\diagerr.xml
\\?\C:\Windows\inf\setupapi.setup.log
\\?\C:\Windows\inf\setupapi.dev.log
\\?\C:\Windows\inf\setupapi.offline.log
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB54.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB65.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB74.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERAB84.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_6_1d79b216ac7583b52981a8cd086d7733114550_00000000_ab7dde4e-2314-42b3-bda3-b11815593559

Analysis symbol: 
Rechecking for solution: 0
Report Id: ab7dde4e-2314-42b3-bda3-b11815593559
Report Status: 268435462
Hashed bucket: ba6ab33d3fc6f92edd10ed9d2e24911f
Cab Guid: 0


8/6/2020 2:24 PM Windows Error Reporting Fault bucket 127899325727, type 5
Event Name: ScriptedDiagFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft Corporation.DeviceDiagnostic.4.1
P2: Default
P3: 1.0.0.0
P4: Default
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER91D5.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Microsoft Corpor_9749799e43fa96145ba63edd5f5ba8d696ad389_00000000_17183b5b-0ce4-47e1-9a1b-30372fa49ecd

Analysis symbol: 
Rechecking for solution: 0
Report Id: 17183b5b-0ce4-47e1-9a1b-30372fa49ecd
Report Status: 268435456
Hashed bucket: 442d576ab8570d0a8fd8a73984ecea02
Cab Guid: 0


8/6/2020 2:24 PM Windows Error Reporting Fault bucket , type 0
Event Name: ScriptedDiagFailure
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft Corporation.DeviceDiagnostic.4.1
P2: Default
P3: 1.0.0.0
P4: Default
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Microsoft Corpor_9749799e43fa96145ba63edd5f5ba8d696ad389_00000000_17183b5b-0ce4-47e1-9a1b-30372fa49ecd

Analysis symbol: 
Rechecking for solution: 0
Report Id: 17183b5b-0ce4-47e1-9a1b-30372fa49ecd
Report Status: 4
Hashed bucket: 
Cab Guid: 0

8/6/2020 3:17 PM Windows Error Reporting Fault bucket 1684502445440311471, type 5
Event Name: WindowsWcpOtherFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.19041.386:1
P2: wcp\componentstore\storelayout.cpp
P3: ComponentStore::CRawStoreLayout::HydrateFileUsingForwardAndReverseDeltas
P4: 1682
P5: 800f0984
P6: 0xf16b01d4
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER357D.tmp.WERInternalMetadata.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_10.0.19041.386_1_216b643c9045792b4ff362bd3b7c8ca4b0446_00000000_c345f45c-aa7a-47ca-bef0-277a98d94428

Analysis symbol: 
Rechecking for solution: 0
Report Id: c345f45c-aa7a-47ca-bef0-277a98d94428
Report Status: 268435456
Hashed bucket: 4a561ab4a61f43ccd7608e0c9bbf20af
Cab Guid: 0

8/6/2020 3:17 PM Windows Error Reporting Fault bucket , type 0
Event Name: WindowsWcpOtherFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.19041.386:1
P2: wcp\componentstore\storelayout.cpp
P3: ComponentStore::CRawStoreLayout::HydrateFileUsingForwardAndReverseDeltas
P4: 1682
P5: 800f0984
P6: 0xf16b01d4
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Logs\CBS\CBS.log
\\?\C:\WINDOWS\servicing\Sessions\Sessions.xml
\\?\C:\WINDOWS\servicing\Sessions\30829572_811166439.xml
\\?\C:\WINDOWS\system32\LogFiles\Scm\SCM.EVM
\\?\C:\WINDOWS\Logs\Cbs\FilterList.log

These files may be available here:


Analysis symbol: 
Rechecking for solution: 0
Report Id: c345f45c-aa7a-47ca-bef0-277a98d94428
Report Status: 262148
Hashed bucket: 
Cab Guid: 0

8/6/2020 3:17 PM Windows Error Reporting Fault bucket , type 0
Event Name: WindowsWcpOtherFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.19041.386:1
P2: wcp\componentstore\storelayout.cpp
P3: ComponentStore::CRawStoreLayout::HydrateFileUsingForwardAndReverseDeltas
P4: 1682
P5: 800f0984
P6: 0xf16b01d4
P7: 
P8: 
P9: 
P10: 

Attached files:

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Critical_10.0.19041.386_1_216b643c9045792b4ff362bd3b7c8ca4b0446_00000000_c345f45c-aa7a-47ca-bef0-277a98d94428

Analysis symbol: 
Rechecking for solution: 0
Report Id: c345f45c-aa7a-47ca-bef0-277a98d94428
Report Status: 4
Hashed bucket: 
Cab Guid: 0

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