The keys 'N, M, H, J, Y, U, 6 and 7' will stop working intermittently and I can not find a way to fix it.

C

Cameron x Star

Per the title, since two days ago those specific keys will sometimes stop working and I have to use the virtual keyboard to substitute. Looking at the keyboard it seems to be a physical 'area' on it and not randomly spaced keys (the F keys above seem fine however). I have my doubts it is a hardware problem and think it is more of a software issue because of the randomness, it will stop working no matter how hard or how much I press a key until all the affected keys start working again.


I have not dropped my laptop or spilled any liquid on it (recently). I did not have any recent system updates that could have caused it, the last one was a BIOS update a month ago and the keyboard was fine after that until now.


Some default suggestions I have tried are: deleting and reinstalling the drivers, doing a hard reset, troubleshooting, doing a hardware / component diagnostic, putting the BIOS settings to default, running the recovery manager.

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