Sony WH-H910N h.ear headphones not recognised as an Audio Device

[CATTARD]

Hi,


I recently purchased some WH-H910N h.ear bluetooth headphones.


I would like to connect them to my HP PC running Windows 10. I can pair the headphones, but they are not recognised as an Audio Device. My MDR-XB70BT ear buds are recognised as an Audio device, but not my WH-H910N h.ear.Headphones.



When I pair my WH-H910N h.ear - they are paired under 'Óther Devices' - which is where my phone sits as well. Because they sit here there is no option "connect" to them, only the option to 'remove device'

Can anyone explain why the headphones would not be recognised as Audio?



You will see that my Sony Bluetooth earbuds appear in both playback & recording, but my new headphones do not.




Many thanks

Connie

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