Virus?IE/Firefox Fail to display webpage but MSN Live Works-LuCall

[.::James-J::.]

Hi All

I have a bit of a problem...

I am running Win XP SP2 and I am connecting to the internet via Broadband.
Webpages are failing to load whenever I try using Internet Explorer and
Firefox goes directly into error reporting mode when I try using that -
however MSN Live Messenger works (which i use on port 80) and also when i use
the diagnostic tool it tells me there is no issue with the connection
settings.

I have also tried connecting at my home and place of work to no avail with
web browsers but ok with other things

I have also noticed that when i go into taskman. In processes I have
Python.exe (which I have never noticed before as running - but i know other
programs can and do utilise this language) I also have LuCallbackProxy.exe
running (another program I havent noticed before) - which lead me to think I
may have a virus on the laptop.

I have run a range of virus checkers on my machine however but nothing
coming up.

Any help or advice would be great

James-J
me(at)james-j.co.uk

 

[Malke]

..::James-J::. wrote:
> Hi All
>
> I have a bit of a problem...
>
> I am running Win XP SP2 and I am connecting to the internet via Broadband.
> Webpages are failing to load whenever I try using Internet Explorer and
> Firefox goes directly into error reporting mode when I try using that -
> however MSN Live Messenger works (which i use on port 80) and also when i use
> the diagnostic tool it tells me there is no issue with the connection
> settings.
>
> I have also tried connecting at my home and place of work to no avail with
> web browsers but ok with other things
>
> I have also noticed that when i go into taskman. In processes I have
> Python.exe (which I have never noticed before as running - but i know other
> programs can and do utilise this language) I also have LuCallbackProxy.exe
> running (another program I havent noticed before) - which lead me to think I
> may have a virus on the laptop.
>
> I have run a range of virus checkers on my machine however but nothing
> coming up.
>

The LuCallbackProxy is part of a Norton product. Do you have a Norton
product installed?

The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

 

[.::James-J::.]

Re: Virus?IE/Firefox Fail to display webpage but MSN Live Works-Lu

It was working fine last ngiht when i went to bed - when I work up the system
had restarted post downloading an update from microsoft

"Malke" wrote:

> ..::James-J::. wrote:
> > Hi All
> >
> > I have a bit of a problem...
> >
> > I am running Win XP SP2 and I am connecting to the internet via Broadband.
> > Webpages are failing to load whenever I try using Internet Explorer and
> > Firefox goes directly into error reporting mode when I try using that -
> > however MSN Live Messenger works (which i use on port 80) and also when i use
> > the diagnostic tool it tells me there is no issue with the connection
> > settings.
> >
> > I have also tried connecting at my home and place of work to no avail with
> > web browsers but ok with other things
> >
> > I have also noticed that when i go into taskman. In processes I have
> > Python.exe (which I have never noticed before as running - but i know other
> > programs can and do utilise this language) I also have LuCallbackProxy.exe
> > running (another program I havent noticed before) - which lead me to think I
> > may have a virus on the laptop.
> >
> > I have run a range of virus checkers on my machine however but nothing
> > coming up.
> >
>
> The LuCallbackProxy is part of a Norton product. Do you have a Norton
> product installed?
>
> The First Question Of Troubleshooting: what changed between the time
> things worked and the time they didn't?
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

 

[.::James-J::.]

Re: Virus?IE/Firefox Fail to display webpage but MSN Live Works-Lu

I have just looked at the updates and removed everythinG that installed last
night

these include:
KB941568
KB942763
KB944653
KB937894
KB941569

"Malke" wrote:

> ..::James-J::. wrote:
> > Hi All
> >
> > I have a bit of a problem...
> >
> > I am running Win XP SP2 and I am connecting to the internet via Broadband.
> > Webpages are failing to load whenever I try using Internet Explorer and
> > Firefox goes directly into error reporting mode when I try using that -
> > however MSN Live Messenger works (which i use on port 80) and also when i use
> > the diagnostic tool it tells me there is no issue with the connection
> > settings.
> >
> > I have also tried connecting at my home and place of work to no avail with
> > web browsers but ok with other things
> >
> > I have also noticed that when i go into taskman. In processes I have
> > Python.exe (which I have never noticed before as running - but i know other
> > programs can and do utilise this language) I also have LuCallbackProxy.exe
> > running (another program I havent noticed before) - which lead me to think I
> > may have a virus on the laptop.
> >
> > I have run a range of virus checkers on my machine however but nothing
> > coming up.
> >
>
> The LuCallbackProxy is part of a Norton product. Do you have a Norton
> product installed?
>
> The First Question Of Troubleshooting: what changed between the time
> things worked and the time they didn't?
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

 

[Malke]

Re: Virus?IE/Firefox Fail to display webpage but MSN Live Works-Lu

..::James-J::. wrote:
> I have just looked at the updates and removed everythinG that installed last
> night
>
> these include:
> KB941568
> KB942763
> KB944653
> KB937894
> KB941569

So did that solve things for you? A number of people have reported
losing their Internet connection after installing one of the latest
updates (sorry, I don't remember which one). Look in the Windows Update
newsgroup. You can either subscribe to it or read it at Google Groups -
use the advanced search to constrain the search to
microsoft.public.windowsupdate.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User