O
OniRoku
Hello, I need help with figuring out the source of my problem. As written in the subject, any game I try playing (such as Fallout4, CSGO, and Apex -Legend-) crashes and freezes my computer after playing for a few min(1~15min). Every time it freezes, it locks up everything (including my keyboard) so I have to manually press the power button to turn it off. I've tried diagnosing the problem and this is what I've done so far.
-Checked for any viruses or malware through windows 'Virus & Threat Protection' and 'Malawarebytes'. No problems were found.
-Uninstalled and reinstalled my Nvidia GPU drivers
-Diagnosed using dell support software (provided by manufacture). No problems were found.
According to the 'View Reliability History' this is what I got.
Source
Windows
Summary
Hardware error
Date
8/10/2020 7:24 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff95814f002050
Parameter 2: fffff8039958b668
Parameter 3: 0
Parameter 4: 4a10
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033
This is my system information
OS Name Microsoft Windows 10 Home
Version 10.0.19041 Build 19041
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Alienware
System Model Alienware Aurora R7
System Type x64-based PC
System SKU 0858
Processor Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date Alienware 1.0.22, 6/9/2020
Memory: 16384MB RAM
Available OS Memory: 16194MB RAM
Page File: 8540MB used, 18406MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0084 64bit Unicode
Card name: NVIDIA GeForce GTX 1080 Ti
At this point I'm assuming it has to do something with my hardware, but I don't know which component is causing the problem.
Any help or advice would be appreciated. Thank you in advance.
Continue reading...
-Checked for any viruses or malware through windows 'Virus & Threat Protection' and 'Malawarebytes'. No problems were found.
-Uninstalled and reinstalled my Nvidia GPU drivers
-Diagnosed using dell support software (provided by manufacture). No problems were found.
According to the 'View Reliability History' this is what I got.
Source
Windows
Summary
Hardware error
Date
8/10/2020 7:24 PM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff95814f002050
Parameter 2: fffff8039958b668
Parameter 3: 0
Parameter 4: 4a10
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033
This is my system information
OS Name Microsoft Windows 10 Home
Version 10.0.19041 Build 19041
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Alienware
System Model Alienware Aurora R7
System Type x64-based PC
System SKU 0858
Processor Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date Alienware 1.0.22, 6/9/2020
Memory: 16384MB RAM
Available OS Memory: 16194MB RAM
Page File: 8540MB used, 18406MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0084 64bit Unicode
Card name: NVIDIA GeForce GTX 1080 Ti
At this point I'm assuming it has to do something with my hardware, but I don't know which component is causing the problem.
Any help or advice would be appreciated. Thank you in advance.
Continue reading...