we can't create a recovery drive on this PC some required files are missing

[AngeloCamillos]

So this appears to have been a problem for many and naturally mine will always be out of the scope of the answers.


I tried this solution from Microsoft Answers on my computer and I get the following result:

Using Command prompt as administrator


:\WINDOWS\system32>reagentc /disable
REAGENTC.EXE: Windows RE is already disabled.


C:\WINDOWS\system32>reagentc /enable
REAGENTC.EXE: The Windows RE image was not found.

C:\WINDOWS\system32>reagentc/setreimage /path \\?\GLOBALROOT\device\harddisk1\partition2\Recovery\windowsRE
REAGENTC.EXE: The Windows RE image cannot be stored in the specified volume. Use the RETAIN command in DISKPART
to prepare the volume and try again.


So I tried the info comand and now I am confused, cause I get the following result:


C:\WINDOWS\system32>

C:\WINDOWS\system32>reagentc /info
Windows Recovery Environment (Windows RE) and system reset configuration
Information:

Windows RE status: Disabled
Windows RE location:
Boot Configuration Data (BCD) identifier: 66060f05-a1f5-11ea-af4e-f99e5ac0246e
Recovery image location:
Recovery image index: 0
Custom image location:
Custom image index: 0
REAGENTC.EXE: Operation Successful.
So I should point out I use Easeus to do backup to create an image and I use a feature called pre OS which
allows a recovery via a winPE disc and the pre-os software combined with the image I have on my NAS.

So over to the experts can anyone suggest what I am being told here or if my backup software has somehow

influenced, side tracked or whatever the recovery drive software?

Many thanks.

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