Windows wont load correctly after update

F

Faye Pillai

I installed an update on my p.c on the 12th June 2020. My p.c is running windows 8. After the update I cannot get my p.c to load.

I get several error messages.

Error message 1: kmode exception not handled(intelppm.sys)

My pc then tries to do an automatic repair which doesnt work. cc03504f-eff0-4392-b4b2-d8e383ca754f?upload=true.jpgi have selected advanced options to try to do a system recovery which will recover my drive to the factory condition.

How do I fix the error and not lose all of my files?

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