Locked out of my laptop by bitlocker, and I dont have the key. Restoring with no save not an option.

J

JezzaAllan

Ive been locked out of my laptop by bitlocker, an encryption service I am 100% sure i didn't set up. I only have one ms account and never either printed out the key, or stored it on a USB as the ms support page suggests. How can i get access to my key, for this program which i never signed up for?
I only bought the device recently, and as such haven’t performed any back ups as I didn’t expect an issue to arise so early. So because of this I have files which I can’t lose stored on my laptop which I can’t get any access to.
Ive contacted Microsoft and they said the key may be stored in the motherboard, but the manufacturer said that isn’t the case.
What can I do??
Any help would be appreciated,
Thanks.

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