J
JacobSpence
On and off for about a year now when I am running games, either high or low intensity my computer will do one of the two things:
a) Suddenly restart and when I check the reliability report, I get a BlueScreen code.
b) The PC locks up and I have to hard press the power button
My computer has no problems booting up and otherwise looks and feels fine. It only occurs in game, sometimes after a few minutes sometimes after a few hours. The temperatures and usage stats look fine. For example most recently tonight on Doom Eternal I entered the menu to pause and went off to eat dinner. When I came back as soon as I moved the mouse the game/display froze, and shortly after the PC restarted itself.
These were the errors I received:
------------------------------------------------------------------
Problem Event Name: BlueScreen
Code: 133
Parameter 1: 1
Parameter 2: 1e00
Parameter 3: fffff80171d73358
Parameter 4: 0
OS version: 10_0_18362
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 2057
------------------------------------------------------------------
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff80171d73358, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 509448f0-000e-4d4d-a170-cbd16911ca25.
------------------------------------------------------------------
Attached latest memory dump and all the previous available minidumps:
drive.google.com
------------------------------------------------------------------
This issue has been happening on and off for some time now, but it used to only happen on higher load games such as Red Dead Redemption or Escape from Tarkov. Now seems to be most games. I've tried updating multiple drivers and BIOS, I've turned my RAM down from 3200 to 3000, Tried running lower GPU profiles. Seem to get a GameInput Redistributable 'Successful application installation/reconfiguration' all the time.
I've ran memory tests, several GPU and CPU diagnostic tools and stress tests, it always comes clean by the morning. I've cleared out temporary files, ran disk checks, re-seated all my hardware. I wish I could find out if there is a specific hardware fault or not because I am worried about replacing certain parts being expensive and it might not resolve the issue. All kit is just under 2 years old.
Thanks for any suggestions you may have.
Also Speccy:
Summary
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 8700K @ 3.70GHz 31 °C
Coffee Lake 14nm Technology
RAM
32.0GB Dual-Channel Unknown @ 1500MHz (16-18-18-38)
Motherboard
Gigabyte Technology Co. Ltd. Z370 AORUS Gaming 7 (U3E1) 35 °C
Graphics
OMEN by HP 25 (1920x1080@144Hz)
S24D390 (1920x1080@60Hz)
3071MB NVIDIA GeForce GTX 1080 Ti (Gigabyte) 55 °C
Storage
931GB Samsung SSD 970 EVO 1TB (Unknown (SSD))
Audio
Realtek High Definition Audio
Operating System
Windows 10 Pro 64-bit
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a) Suddenly restart and when I check the reliability report, I get a BlueScreen code.
b) The PC locks up and I have to hard press the power button
My computer has no problems booting up and otherwise looks and feels fine. It only occurs in game, sometimes after a few minutes sometimes after a few hours. The temperatures and usage stats look fine. For example most recently tonight on Doom Eternal I entered the menu to pause and went off to eat dinner. When I came back as soon as I moved the mouse the game/display froze, and shortly after the PC restarted itself.
These were the errors I received:
------------------------------------------------------------------
Problem Event Name: BlueScreen
Code: 133
Parameter 1: 1
Parameter 2: 1e00
Parameter 3: fffff80171d73358
Parameter 4: 0
OS version: 10_0_18362
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.18362.2.0.0.256.48
Locale ID: 2057
------------------------------------------------------------------
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff80171d73358, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 509448f0-000e-4d4d-a170-cbd16911ca25.
------------------------------------------------------------------
Attached latest memory dump and all the previous available minidumps:
dumps.zip
drive.google.com
------------------------------------------------------------------
This issue has been happening on and off for some time now, but it used to only happen on higher load games such as Red Dead Redemption or Escape from Tarkov. Now seems to be most games. I've tried updating multiple drivers and BIOS, I've turned my RAM down from 3200 to 3000, Tried running lower GPU profiles. Seem to get a GameInput Redistributable 'Successful application installation/reconfiguration' all the time.
I've ran memory tests, several GPU and CPU diagnostic tools and stress tests, it always comes clean by the morning. I've cleared out temporary files, ran disk checks, re-seated all my hardware. I wish I could find out if there is a specific hardware fault or not because I am worried about replacing certain parts being expensive and it might not resolve the issue. All kit is just under 2 years old.
Thanks for any suggestions you may have.
Also Speccy:
Summary
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 8700K @ 3.70GHz 31 °C
Coffee Lake 14nm Technology
RAM
32.0GB Dual-Channel Unknown @ 1500MHz (16-18-18-38)
Motherboard
Gigabyte Technology Co. Ltd. Z370 AORUS Gaming 7 (U3E1) 35 °C
Graphics
OMEN by HP 25 (1920x1080@144Hz)
S24D390 (1920x1080@60Hz)
3071MB NVIDIA GeForce GTX 1080 Ti (Gigabyte) 55 °C
Storage
931GB Samsung SSD 970 EVO 1TB (Unknown (SSD))
Audio
Realtek High Definition Audio
Operating System
Windows 10 Pro 64-bit
Continue reading...