M
martinmorales2
I have an issue that whenever I play a video or start a game, my computer will crash, sometimes with a blue screen error sometimes no. It happens once per day. Once it crashes, it wont crash for the rest of the day, even if I happen to shut down or restart the computer. I shut down the computer every night.
System Specs:
Troubleshooting steps:
Below are some crash logs:
On Sat 8/22/2020 1:57:51 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\082220-20593-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3DDF40)
Bugcheck code: 0xC2 (0x46, 0x20000000000, 0x0, 0x0)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 8/22/2020 1:57:51 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: fltmgr.sys (FLTMGR!FltDecodeParameters+0x6B6)
Bugcheck code: 0xC2 (0x46, 0x20000000000, 0x0, 0x0)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\drivers\fltmgr.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Filesystem Filter Manager
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.
On Fri 8/21/2020 11:06:12 AM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\082120-20578-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3DDF40)
Bugcheck code: 0x1A (0x41201, 0xFFFFFBBFFD44E360, 0x1000201B647C025, 0xFFFFB6078B92EE00)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 8/20/2020 12:41:23 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\082020-20546-01.dmp
This was probably caused by the following module: dxgmms2.sys (0xFFFFF8036E06E80A)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8036E06E80A, 0xFFFF970368443490, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\dxgmms2.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Tue 8/18/2020 10:01:54 AM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\081820-19312-01.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80524D5B8E8)
Bugcheck code: 0x116 (0xFFFFB48977DAA010, 0xFFFFF80524D5B8E8, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 451.67
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 451.67
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 451.67 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR
On Sat 8/15/2020 2:44:40 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\081520-20187-01.dmp
This was probably caused by the following module: dxgkrnl.sys (0xFFFFF801864F3D05)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF801864F3D05, 0xFFFFA78CA4D39A40, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Continue reading...
System Specs:
- MSI B450I motherboard
- Nvidia GTX 970
- 16GB of RAM DDR4 3600
- AMD 3600 Processor
Troubleshooting steps:
- Cleaned the registry with CCleaner
- Tested Memory several times
- Ran sfc /scannow, there was no corruption
- disabled all non essential startup processes and services, all the windows ones are active
- Updated all my hardware drivers, including video card and system board
- Ran stress tests of CPU, GPU, and Memory
Below are some crash logs:
On Sat 8/22/2020 1:57:51 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\082220-20593-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3DDF40)
Bugcheck code: 0xC2 (0x46, 0x20000000000, 0x0, 0x0)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 8/22/2020 1:57:51 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: fltmgr.sys (FLTMGR!FltDecodeParameters+0x6B6)
Bugcheck code: 0xC2 (0x46, 0x20000000000, 0x0, 0x0)
Error: BAD_POOL_CALLER
file path: C:\WINDOWS\system32\drivers\fltmgr.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Filesystem Filter Manager
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.
On Fri 8/21/2020 11:06:12 AM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\082120-20578-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3DDF40)
Bugcheck code: 0x1A (0x41201, 0xFFFFFBBFFD44E360, 0x1000201B647C025, 0xFFFFB6078B92EE00)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 8/20/2020 12:41:23 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\082020-20546-01.dmp
This was probably caused by the following module: dxgmms2.sys (0xFFFFF8036E06E80A)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8036E06E80A, 0xFFFF970368443490, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\dxgmms2.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Tue 8/18/2020 10:01:54 AM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\081820-19312-01.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80524D5B8E8)
Bugcheck code: 0x116 (0xFFFFB48977DAA010, 0xFFFFF80524D5B8E8, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edab19158bdd0d0a\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 451.67
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 451.67
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 451.67 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR
On Sat 8/15/2020 2:44:40 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\081520-20187-01.dmp
This was probably caused by the following module: dxgkrnl.sys (0xFFFFF801864F3D05)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF801864F3D05, 0xFFFFA78CA4D39A40, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Continue reading...