Exception message

R

Ronald Hesketh

At random I get the following: How do I correct this?


************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at Dell.Services.SupportAssist.SupportAssistUI.Notification.PreWin10NotificationCommand.TimerEventProcessor(Object sender, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4069.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
SupportAssistUI
Assembly Version: 3.5.0.448
Win32 Version: 3.5.0.448
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/SupportAssistUI.exe
----------------------------------------
PresentationFramework
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4110.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
WindowsBase
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4110.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4110.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4001.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
PresentationCore
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4110.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
System.Xaml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4110.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Logger
Assembly Version: 3.5.0.0
Win32 Version: 3.5.0
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/Logger.DLL
----------------------------------------
Logger&
Assembly Version: 1.0.0.0
Win32 Version: 3.5.0
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/Logger.dll
----------------------------------------
log4net
Assembly Version: 2.0.8.0
Win32 Version: 2.0.8.0
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/log4net.DLL
----------------------------------------
ApplicationSettings
Assembly Version: 3.5.0.0
Win32 Version: 3.5.0
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/ApplicationSettings.DLL
----------------------------------------
ApplicationSettings&
Assembly Version: 1.0.0.0
Win32 Version: 3.5.0
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/ApplicationSettings.dll
----------------------------------------
DomainModel
Assembly Version: 3.5.0.0
Win32 Version: 3.5.0
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/DomainModel.DLL
----------------------------------------
CommonUtilities
Assembly Version: 3.5.0.0
Win32 Version: 3.5.0
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/CommonUtilities.DLL
----------------------------------------
CommonUtilities&
Assembly Version: 1.0.0.0
Win32 Version: 3.5.0
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/CommonUtilities.dll
----------------------------------------
Repository
Assembly Version: 3.5.0.0
Win32 Version: 3.5.0
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/Repository.DLL
----------------------------------------
DomainModel&
Assembly Version: 1.0.0.0
Win32 Version: 3.5.0
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/DomainModel.dll
----------------------------------------
Repository&
Assembly Version: 1.0.0.0
Win32 Version: 3.5.0
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/Repository.dll
----------------------------------------
System.Management
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
Microsoft.Practices.Unity
Assembly Version: 2.1.505.0
Win32 Version: 2.1.505.2
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/Microsoft.Practices.Unity.DLL
----------------------------------------
CorelibInfrastructure
Assembly Version: 3.5.0.0
Win32 Version: 3.5.0
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/CorelibInfrastructure.DLL
----------------------------------------
WebSocket4Net
Assembly Version: 0.15.2.11
Win32 Version: 0.15.2.11
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/WebSocket4Net.DLL
----------------------------------------
PresentationFramework.Aero
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework.Aero/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.Aero.dll
----------------------------------------
Anonymously Hosted DynamicMethods Assembly
Assembly Version: 0.0.0.0
Win32 Version: 4.8.4069.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4042.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.3761.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Svg
Assembly Version: 2.4.3.29446
Win32 Version: 2.4.3.29446
CodeBase: file:///C:/Program%20Files/Dell/SupportAssistAgent/bin/Svg.DLL
----------------------------------------
System.Web
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4075.0 built by: NET48REL1LAST
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

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