J
Jeramiah Gladden
Hello, I am having trouble with a newly purchased COD Modern Warfare (The newest one $60.00) from the Blizzard Launcher App.
Problem: When I click on the PLAY button (in Beta app or Standard app) it shows that it is launching, I get the spinning blue wheel that indicates the computer is thinking, and it finally resets back to a PLAY button.
When I select the application (.exe) from it's respective folder, the same thing occurs.
Troubleshooting Steps taken: Disabled every service that is not a Microsoft service and restarted.
Used the Scan and Repair function (Twice), Reinstalled the game (Twice).
Ensured that NOTHING was running in the background using the task manager.
Pulled RAM and Graphics card from motherboard, cleaned both properly, reinstalled drivers and rebooted.
Went to my Activision account and linked my Battle.net account to it.
I shut down all the applications that are running in the background and restarted, performing a clean boot.
I'm using a wired internet connection.
I don't have overclocking enabled.
I don't have any sort of Overly software
Cleared Battle.net cache
Tried running VRAM under maximum and default settings.
I only have one monitor
I Removed antivirus/antimalware - (After doing a scan, which came up clean)
I Added an exception for both the game and B.net launcher to the Firewall and Windows Defender.
Also added a direct GPU selection within the NVIDIA Control Panel forcing the game to always use the GPU installed.
-------------------
Viewing the EVENT MANAGER
I pulled the log for when I open the game and receive the following.
Faulting application name: ModernWarfare.exe, version: 1.0.0.0, time stamp: 0x5f46f008
Faulting module name: ModernWarfare.exe, version: 1.0.0.0, time stamp: 0x5f46f008
Exception code: 0xc000001d
Fault offset: 0x00000000021e2da6
Faulting process id: 0x4438
Faulting application start time: 0x01d67f3c25aa7124
Faulting application path: D:\Call of Duty Modern Warfare\ModernWarfare.exe
Faulting module path: D:\Call of Duty Modern Warfare\ModernWarfare.exe
Report Id: 4603670d-cd57-4d0a-87f1-7dbd2ea1e931
Faulting package full name:
Faulting package-relative application ID:
Continue reading...
Problem: When I click on the PLAY button (in Beta app or Standard app) it shows that it is launching, I get the spinning blue wheel that indicates the computer is thinking, and it finally resets back to a PLAY button.
When I select the application (.exe) from it's respective folder, the same thing occurs.
Troubleshooting Steps taken: Disabled every service that is not a Microsoft service and restarted.
Used the Scan and Repair function (Twice), Reinstalled the game (Twice).
Ensured that NOTHING was running in the background using the task manager.
Pulled RAM and Graphics card from motherboard, cleaned both properly, reinstalled drivers and rebooted.
Went to my Activision account and linked my Battle.net account to it.
I shut down all the applications that are running in the background and restarted, performing a clean boot.
I'm using a wired internet connection.
I don't have overclocking enabled.
I don't have any sort of Overly software
Cleared Battle.net cache
Tried running VRAM under maximum and default settings.
I only have one monitor
I Removed antivirus/antimalware - (After doing a scan, which came up clean)
I Added an exception for both the game and B.net launcher to the Firewall and Windows Defender.
Also added a direct GPU selection within the NVIDIA Control Panel forcing the game to always use the GPU installed.
-------------------
Viewing the EVENT MANAGER
I pulled the log for when I open the game and receive the following.
Faulting application name: ModernWarfare.exe, version: 1.0.0.0, time stamp: 0x5f46f008
Faulting module name: ModernWarfare.exe, version: 1.0.0.0, time stamp: 0x5f46f008
Exception code: 0xc000001d
Fault offset: 0x00000000021e2da6
Faulting process id: 0x4438
Faulting application start time: 0x01d67f3c25aa7124
Faulting application path: D:\Call of Duty Modern Warfare\ModernWarfare.exe
Faulting module path: D:\Call of Duty Modern Warfare\ModernWarfare.exe
Report Id: 4603670d-cd57-4d0a-87f1-7dbd2ea1e931
Faulting package full name:
Faulting package-relative application ID:
Continue reading...