error windows

M

MEB

"mc" <wcwall.awm@verizon.net> wrote in message
news:eFnYi71PIHA.1188@TK2MSFTNGP04.phx.gbl...
| We have been getting this window lately on our old toshiba laptop after
| installing a file...
|
| Explorer has caused an invalid page fault in module SHELL32.DLL AT
| 0167:7fcb6f82
|
| Is there a way to fix or get rid of this window??
| thanks mc
|
|

If you would post what *file* or application you installed this might help.

The error could be caused by a number of things, including installing
something incompatible or not well written, improper or failed registry
setting effected by the installation, to failed installation, incompatible
versions of various files causing the eventual error, to ...

It would also be helpful to know the update statis of the affected
computer, and whether it is a standard install or which has had any
un-official tweaks or files used.

--
MEB
http://peoplescounsel.orgfree.com
________
 
G

glee

Not sure how the installation of a generic USB driver a year ago is relevant to the
discussion.

If you error began right after installing the Windows 98 SE Shutdown Supplement
(4756us8.exe), uninstall the update, reboot, and see if the error still occurs.

If there is no entry in Add/Remove Programs for uninstalling the Supplement, click
Start> Settings> Folder Options> View tab, and click to enable "Show All Files" and
click OK.

Then find the file named 239887UN.INF, right click it and click 'Install' on the
menu that appears.

The 239887UN.INF file is probably in the C:\Windows\Inf\QFE\Q239887 folder.

If the error still occurs, I would guess that the person who installed it just to
see what it would do, probably did some other things too.
--
Glen Ventura, MS MVP Shell/User, A+


"mc" <wcwall.awm@verizon.net> wrote in message
news:ORB5yDBQIHA.1208@TK2MSFTNGP05.phx.gbl...
> The file 4756us8.exe was installed when someone clicked on it just to see what
> would happen, (windows 98se Q239887). This was a standard install but a generic
> usb driver file was installed last year with no issues. The usb drive works fine,
> haven't seen any other problems...
> mc
>
> "MEB" <meb@not here@hotmail.com> wrote in message
> news:ugJi9O5PIHA.280@TK2MSFTNGP03.phx.gbl...
>>
>>
>> "mc" <wcwall.awm@verizon.net> wrote in message
>> news:eFnYi71PIHA.1188@TK2MSFTNGP04.phx.gbl...
>> | We have been getting this window lately on our old toshiba laptop after
>> | installing a file...
>> |
>> | Explorer has caused an invalid page fault in module SHELL32.DLL AT
>> | 0167:7fcb6f82
>> |
>> | Is there a way to fix or get rid of this window??
>> | thanks mc
>> |
>> |
>>
>> If you would post what *file* or application you installed this might help.
>>
>> The error could be caused by a number of things, including installing
>> something incompatible or not well written, improper or failed registry
>> setting effected by the installation, to failed installation, incompatible
>> versions of various files causing the eventual error, to ...
>>
>> It would also be helpful to know the update statis of the affected
>> computer, and whether it is a standard install or which has had any
>> un-official tweaks or files used.
>>
>> --
>> MEB
>> http://peoplescounsel.orgfree.com
>> ________
>>
>>
>>
>>
>
>
 
M

mc

We have been getting this window lately on our old toshiba laptop after
installing a file...

Explorer has caused an invalid page fault in module SHELL32.DLL AT
0167:7fcb6f82

Is there a way to fix or get rid of this window??
thanks mc
 
M

mc

Thanks, right clicking on 239887UN.INF and "install" fixed it...
mc
"glee" <glee29@spamindspring.com> wrote in message
news:uqliWRCQIHA.3556@TK2MSFTNGP03.phx.gbl...
> Not sure how the installation of a generic USB driver a year ago is
> relevant to the discussion.
>
> If you error began right after installing the Windows 98 SE Shutdown
> Supplement (4756us8.exe), uninstall the update, reboot, and see if the
> error still occurs.
>
> If there is no entry in Add/Remove Programs for uninstalling the
> Supplement, click Start> Settings> Folder Options> View tab, and click to
> enable "Show All Files" and click OK.
>
> Then find the file named 239887UN.INF, right click it and click 'Install'
> on the menu that appears.
>
> The 239887UN.INF file is probably in the C:\Windows\Inf\QFE\Q239887
> folder.
>
> If the error still occurs, I would guess that the person who installed it
> just to see what it would do, probably did some other things too.
> --
> Glen Ventura, MS MVP Shell/User, A+
>
>
> "mc" <wcwall.awm@verizon.net> wrote in message
> news:ORB5yDBQIHA.1208@TK2MSFTNGP05.phx.gbl...
>> The file 4756us8.exe was installed when someone clicked on it just to see
>> what would happen, (windows 98se Q239887). This was a standard install
>> but a generic usb driver file was installed last year with no issues. The
>> usb drive works fine, haven't seen any other problems...
>> mc
>>
>> "MEB" <meb@not here@hotmail.com> wrote in message
>> news:ugJi9O5PIHA.280@TK2MSFTNGP03.phx.gbl...
>>>
>>>
>>> "mc" <wcwall.awm@verizon.net> wrote in message
>>> news:eFnYi71PIHA.1188@TK2MSFTNGP04.phx.gbl...
>>> | We have been getting this window lately on our old toshiba laptop
>>> after
>>> | installing a file...
>>> |
>>> | Explorer has caused an invalid page fault in module SHELL32.DLL AT
>>> | 0167:7fcb6f82
>>> |
>>> | Is there a way to fix or get rid of this window??
>>> | thanks mc
>>> |
>>> |
>>>
>>> If you would post what *file* or application you installed this might
>>> help.
>>>
>>> The error could be caused by a number of things, including installing
>>> something incompatible or not well written, improper or failed registry
>>> setting effected by the installation, to failed installation,
>>> incompatible
>>> versions of various files causing the eventual error, to ...
>>>
>>> It would also be helpful to know the update statis of the affected
>>> computer, and whether it is a standard install or which has had any
>>> un-official tweaks or files used.
>>>
>>> --
>>> MEB
>>> http://peoplescounsel.orgfree.com
>>> ________
>>>
>>>
>>>
>>>
>>
>>
>
>
 
B

Buffalo

"mc" <wcwall.awm@verizon.net> wrote in message
news:eFnYi71PIHA.1188@TK2MSFTNGP04.phx.gbl...
> We have been getting this window lately on our old toshiba laptop after
> installing a file...
>
> Explorer has caused an invalid page fault in module SHELL32.DLL AT
> 0167:7fcb6f82
>
> Is there a way to fix or get rid of this window??
> thanks mc

The only one link I found was: http://support.microsoft.com/kb/188095/
 
M

mc

The file 4756us8.exe was installed when someone clicked on it just to see
what would happen, (windows 98se Q239887). This was a standard install but
a generic usb driver file was installed last year with no issues. The usb
drive works fine, haven't seen any other problems...
mc

"MEB" <meb@not here@hotmail.com> wrote in message
news:ugJi9O5PIHA.280@TK2MSFTNGP03.phx.gbl...
>
>
> "mc" <wcwall.awm@verizon.net> wrote in message
> news:eFnYi71PIHA.1188@TK2MSFTNGP04.phx.gbl...
> | We have been getting this window lately on our old toshiba laptop after
> | installing a file...
> |
> | Explorer has caused an invalid page fault in module SHELL32.DLL AT
> | 0167:7fcb6f82
> |
> | Is there a way to fix or get rid of this window??
> | thanks mc
> |
> |
>
> If you would post what *file* or application you installed this might
> help.
>
> The error could be caused by a number of things, including installing
> something incompatible or not well written, improper or failed registry
> setting effected by the installation, to failed installation, incompatible
> versions of various files causing the eventual error, to ...
>
> It would also be helpful to know the update statis of the affected
> computer, and whether it is a standard install or which has had any
> un-official tweaks or files used.
>
> --
> MEB
> http://peoplescounsel.orgfree.com
> ________
>
>
>
>
 
M

mc

I'll keep this in the records file....thanks...my laptop was made in 1997,
so it was the win95 era..
mc
"Buffalo" <Eric@nada.com.invalid> wrote in message
news:f6Wdna9E5qD3N_vanZ2dnUVZ_oaonZ2d@comcast.com...
>
> "mc" <wcwall.awm@verizon.net> wrote in message
> news:eFnYi71PIHA.1188@TK2MSFTNGP04.phx.gbl...
>> We have been getting this window lately on our old toshiba laptop after
>> installing a file...
>>
>> Explorer has caused an invalid page fault in module SHELL32.DLL AT
>> 0167:7fcb6f82
>>
>> Is there a way to fix or get rid of this window??
>> thanks mc
>
> The only one link I found was: http://support.microsoft.com/kb/188095/
>
>
>
 
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