M
marvin37
Gateway FX4710
Trying to upgrade to windows 10 and it keeps failing with the same error.
After running setupdiag this is the output from the results log. I can't find a driver called nt which is shown in the log.
Thanks in advance.
Matching Profile found: FindDebugInfoFromRollbackLog - 9600EB68-1120-4A87-9FE9-3A4A70ACFC37
SetupDiag version: 1.6.0.0
System Information:
Machine Name = MARV37FORD-PC
Manufacturer = Gateway
Model = FX4710-UB802A
HostOSArchitecture = 1033
FirmwareType = PCAT
BiosReleaseDate = 20080516000000.000000+000
BiosVendor = Phoenix - AwardBIOS v6.00PG
BiosVersion = 841P041G
HostOSVersion = 6.1.7601
HostOSBuildString = 7601.24545.amd64fre.win7sp1_ldr_escrow.200102-1707
TargetOSBuildString = 10.0.17763.107 (rs5_release_svc_prod2.181026-1406)
HostOSLanguageId =
HostOSEdition = HomePremium
RegisteredAV =
FilterDrivers = FileInfo
UpgradeStartTime = 5/2/2020 3:10:37 PM
UpgradeEndTime = 5/2/2020 4:51:45 PM
UpgradeElapsedTime = 01:41:08
CV =
ReportId =
Error: Found crash information in rollback log.
BugCheck Code: 0x0000000A
Driver: nt
SetupPhase: OOBEBoot,Start
Refer to "https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-code-reference2" for error information.
Recommend you update the driver package or remove the device and drivers if possible, and try again.
Last Setup Phase:
Phase Name: Pre OOBE Boot
Phase Started: 5/2/2020 4:51:35 PM
Phase Ended: 1/1/0001 12:00:00 AM
Phase Time Delta: 00:00:00
Completed Successfully? False
Last Setup Operation:
Operation Name: OOBE boot apply
Operation Started: 5/2/2020 4:51:35 PM
Operation Ended: 1/1/0001 12:00:00 AM
Operation Time Delta: 0:00:00:00.0000000
Completed Successfully? False
Continue reading...
Trying to upgrade to windows 10 and it keeps failing with the same error.
After running setupdiag this is the output from the results log. I can't find a driver called nt which is shown in the log.
Thanks in advance.
Matching Profile found: FindDebugInfoFromRollbackLog - 9600EB68-1120-4A87-9FE9-3A4A70ACFC37
SetupDiag version: 1.6.0.0
System Information:
Machine Name = MARV37FORD-PC
Manufacturer = Gateway
Model = FX4710-UB802A
HostOSArchitecture = 1033
FirmwareType = PCAT
BiosReleaseDate = 20080516000000.000000+000
BiosVendor = Phoenix - AwardBIOS v6.00PG
BiosVersion = 841P041G
HostOSVersion = 6.1.7601
HostOSBuildString = 7601.24545.amd64fre.win7sp1_ldr_escrow.200102-1707
TargetOSBuildString = 10.0.17763.107 (rs5_release_svc_prod2.181026-1406)
HostOSLanguageId =
HostOSEdition = HomePremium
RegisteredAV =
FilterDrivers = FileInfo
UpgradeStartTime = 5/2/2020 3:10:37 PM
UpgradeEndTime = 5/2/2020 4:51:45 PM
UpgradeElapsedTime = 01:41:08
CV =
ReportId =
Error: Found crash information in rollback log.
BugCheck Code: 0x0000000A
Driver: nt
SetupPhase: OOBEBoot,Start
Refer to "https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-code-reference2" for error information.
Recommend you update the driver package or remove the device and drivers if possible, and try again.
Last Setup Phase:
Phase Name: Pre OOBE Boot
Phase Started: 5/2/2020 4:51:35 PM
Phase Ended: 1/1/0001 12:00:00 AM
Phase Time Delta: 00:00:00
Completed Successfully? False
Last Setup Operation:
Operation Name: OOBE boot apply
Operation Started: 5/2/2020 4:51:35 PM
Operation Ended: 1/1/0001 12:00:00 AM
Operation Time Delta: 0:00:00:00.0000000
Completed Successfully? False
Continue reading...