IE issue - unable to export the report from IE 11 in excel

  • Thread starter Saurabh Patel (SPatel)
  • Start date
S

Saurabh Patel (SPatel)

Hi all,


I have an issue exporting reports from IE 11 to excel.


Configuration:

OS Version: Windows 10

Browser version: IE 11

Web Application: Oracle Enterprise Performance Management Workspace

MS Excel version: Office 365 (v 16.0)


Steps to reproduce the Issue:

1. Open Internet explorer

2. Login to Oracle Enterprise Performance Management Workspace https://oracleepmurl/workspace/index.jsp

3. Load a Financial Report from within workspace

4. Once the report is loaded, click on the 'Export to Query ready mode' link

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5. The browser then makes a call to the Oracle Smart view utility that is installed on the system.

6. Currently the issue is that it only opens a blank excel. The expected functionality is that it should load the same report in excel



What have I tried already:

1. I have validated all the IE settings that is required for this to work

2. I have tried performing the same steps on my personal laptop where I don't have a lot of system and/or group policy restrictions and it exports the report in excel without any issues.


Question:

1. What could be the potential reason for it to not work from the company provided laptop?

2. Are there group policy settings that might be preventing the report from getting exported on the company laptop?


Any help will be highly appreciated.

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