Error 0xC1900101 0x20017 - A driver has caused a problem.

H

helzayat

I have not been able to update my Windows 10 Pro (Version 1909 Build 18363.1082) to version 2004, in spite of several efforts.

I thought if I reinstalled 1909 I might be able to then upgrade to 2004.

I ran setup.exe from the 1909 ISO, but after the computer restarted I got

We couldn't install Windows 10

We've set your PC back to the way it was right before you started installing Windows 10.

0xC1900191 - 0x20017

The installation failed in the SAFE_OS phase with an error during BOOT operation.

This seems to be a driver problem?

What I would like to learn is how to find out which device driver is causing this error.

C:\Windows\Panther\UnattendGC\setuperr.log contains only

2020-09-15 18:43:04, Error [RelPost.exe] RegOpenKeyEx(RecEnv) failed: 0x2

while setupact.log goes:



2020-09-15 18:42:49, Info [svchost.exe] Enter WinReIsWimBootEnabled

2020-09-15 18:42:49, Info [svchost.exe] Parameters: pszWinDir: NULL

2020-09-15 18:42:49, Info [svchost.exe] Exit WinReIsWimBootEnabled returns 0 with last error: 0x0

2020-09-15 18:43:04, Info [RelPost.exe] Enter WinReGetLogDirPath

2020-09-15 18:43:04, Info [RelPost.exe] Update enhanced config info is enabled.

2020-09-15 18:43:04, Warning [RelPost.exe] winreGetWinReGuid BcdOpenObject failed: 0xc0000034

2020-09-15 18:43:04, Info [RelPost.exe] winreGetWinReGuid returning 0X2

2020-09-15 18:43:04, Info [RelPost.exe] ReAgentConfig::ReadBcdAndUpdateEnhancedConfigInfo WinRE disabled, WinRE Guid could not be determined (0x2)

2020-09-15 18:43:04, Error [RelPost.exe] RegOpenKeyEx(RecEnv) failed: 0x2

2020-09-15 18:43:04, Info [RelPost.exe] Exit WinReGetLogDirPath return error code: 0x0

2020-09-15 18:43:04, Info [RelPost.exe] Enter WinReSetTriggerFile

2020-09-15 18:43:04, Info [RelPost.exe] Parameters: DirName: c:\Recovery\Logs, fDelete: 1

2020-09-15 18:43:04, Warning [RelPost.exe] WinReSetTriggerFile failed to delete file (0x2) in file base\diagnosis\srt\reagent2\reagent\logfile.cpp line 237

2020-09-15 18:43:04, Info [RelPost.exe] Exit WinReSetTriggerFile return error code: 0x2

2020-09-15 18:45:29, Info [svchost.exe] Enter WinReIsWimBootEnabled

2020-09-15 18:45:29, Info [svchost.exe] Parameters: pszWinDir: NULL

2020-09-15 18:45:29, Info [svchost.exe] Exit WinReIsWimBootEnabled returns 0 with last error: 0x0


This seems to be a problem with Windows Recovery? Here is the DISKPART detail of my recovery partition:


Partition 2

Type : de94bba4-06d1-4d40-a16a-bfd50179d6ac

Hidden : No

Required: Yes

Attrib : 0X8000000000000001

Offset in Bytes: 16777216



Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 14 R Recovery NTFS Partition 454 MB Healthy Hidden


I would appreciate any hints or advice on how to fix this.

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