win32kbase.sys and win32kfull.sys BSOD

[SimonCabradilla]

Hello, This is a newly built pc. After using it for atleast 3-4 months, I kept getting these errors bsod


Microsoft (R) Windows Debugger Version 10.0.19041.1 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.





Loading Dump File [C:\Windows\Minidump\092820-7453-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available



Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 19041 MP (6 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS Personal

Built by: 19041.1.amd64fre.vb_release.191206-1406

Machine Name:

Kernel base = 0xfffff804`33400000 PsLoadedModuleList = 0xfffff804`3402a310

Debug session time: Mon Sep 28 06:42:56.818 2020 (UTC - 7:00)

System Uptime: 0 days 0:15:47.499

Loading Kernel Symbols

...............................................................

................................................................

................................................................

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Loading User Symbols

Loading unloaded module list

..........

For analysis of this file, run !analyze -v

0: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



SYSTEM_SERVICE_EXCEPTION (3b)

An exception happened while executing a system service routine.

Arguments:

Arg1: 00000000c0000005, Exception code that caused the bugcheck

Arg2: ffffaed8476f985d, Address of the instruction which caused the bugcheck

Arg3: ffff930823e6ec20, Address of the context record for the exception that caused the bugcheck

Arg4: 0000000000000000, zero.



Debugging Details:

------------------





KEY_VALUES_STRING: 1



Key : Analysis.CPU.Sec

Value: 3



Key : Analysis.DebugAnalysisProvider.CPP

Value: Create: 8007007e on DESKTOP-0ABACKB



Key : Analysis.DebugData

Value: CreateObject



Key : Analysis.DebugModel

Value: CreateObject



Key : Analysis.Elapsed.Sec

Value: 4



Key : Analysis.Memory.CommitPeak.Mb

Value: 92



Key : Analysis.System

Value: CreateObject





BUGCHECK_CODE: 3b



BUGCHECK_P1: c0000005



BUGCHECK_P2: ffffaed8476f985d



BUGCHECK_P3: ffff930823e6ec20



BUGCHECK_P4: 0



CONTEXT: ffff930823e6ec20 -- (.cxr 0xffff930823e6ec20)

rax=0000000000000138 rbx=ffffaeac82875060 rcx=0000000000000000

rdx=ffffaeac8281fb20 rsi=ffffaeac82875288 rdi=0000000000000200

rip=ffffaed8476f985d rsp=ffff930823e6f620 rbp=ffffaeac828750a8

r8=0000000000000000 r9=0000000000000000 r10=0000000000000000

r11=ffff930823e6f690 r12=0000000000000138 r13=0000000000000138

r14=ffffaeac82875094 r15=ffffaeac82875090

iopl=0 nv up ei pl nz na po nc

cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050206

win32kfull!TimersProc+0x1fd:

ffffaed8`476f985d 448be0 mov r12d,eax

Resetting default scope



BLACKBOXBSD: 1 (!blackboxbsd)





BLACKBOXNTFS: 1 (!blackboxntfs)





BLACKBOXPNP: 1 (!blackboxpnp)





BLACKBOXWINLOGON: 1



CUSTOMER_CRASH_COUNT: 1



PROCESS_NAME: csrss.exe



STACK_TEXT:

ffff9308`23e6f620 ffffaed8`476f9346 : 00000000`00000000 00000000`000e751c 00000000`00000001 00000000`00000004 : win32kfull!TimersProc+0x1fd

ffff9308`23e6f6b0 ffffaed8`46481eb4 : ffff830d`5f73d0c0 ffff830d`5f73d0c0 00000000`00000000 00000000`00000005 : win32kfull!RawInputThread+0x7f6

ffff9308`23e6f870 ffffaed8`47698961 : ffff830d`5f73d0c0 00000000`00000000 00000000`00000005 00000000`00000005 : win32kbase!xxxCreateSystemThreads+0xc4

ffff9308`23e6f9a0 ffffaed8`46a4474e : ffff830d`5f73d0c0 ffff830d`5f73d0c0 00000000`00000000 00000000`00000000 : win32kfull!NtUserCallNoParam+0x71

ffff9308`23e6f9d0 fffff804`338058b5 : ffff830d`00000005 00000000`00000005 00000247`100051a0 00000000`000003dc : win32k!NtUserCallNoParam+0x16

ffff9308`23e6fa00 00007ffa`1a1710e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25

000000bd`7d27fce8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`1a1710e4





SYMBOL_NAME: win32kfull!TimersProc+1fd



MODULE_NAME: win32kfull



IMAGE_NAME: win32kfull.sys



IMAGE_VERSION: 10.0.19041.508



STACK_COMMAND: .cxr 0xffff930823e6ec20 ; kb



BUCKET_ID_FUNC_OFFSET: 1fd



FAILURE_BUCKET_ID: 0x3B_c0000005_win32kfull!TimersProc



OS_VERSION: 10.0.19041.1



BUILDLAB_STR: vb_release



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



FAILURE_ID_HASH: {e19a4cac-ba4d-937b-93bc-07ff9528cd63}



Followup: MachineOwner

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