Windows product key is no longer working

L

LynnIsle

I have a required school program that is not able to be run on my primary computer so I am currently trying to upgrade my old ASUS laptop to windows 10 (it is currently running on windows 8). However since I booted it back up windows has been telling me to re-enter my product key. I did some searching and dug up my product key but windows is telling me it is not a valid key. I went ahead and tried to update to windows 10 anyway and entered the key when prompted, but had the same results... The windows installed on this computer is a basic version of windows 8 that came with the laptop when I purchased it. I have no idea why the key would suddenly just stop working like that and am unsure how to go about solving the problem. any advice would be super appreciated.

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