Ctrl-Click on an email address in Word opens the Add an Account dialogue in Office 365 rather than going straight to Outlook

  • Thread starter robolovskyrobolovsky
  • Start date
R

robolovskyrobolovsky

I have a laptop running Windows 10 and Office 365. There are two user accounts which are both mine.


In one of the user accounts if I Ctrl-Click an email address in Word, it goes straight to Outlook and opens a new email window. In the other account if I do the same thing it opens an "Add an Account" dialogue (as shown below) which of course I don't want to do.


So I am wondering why the Ctrl-Click of an email address in Word has a different outcome depending on which user account I am in. Both accounts have Windows 365 fully installed and registered, so why the difference.


I do hope someone can shed some light on this.


636e219a-7079-491c-b4a6-84ceaaa0165c?upload=true.jpg

Continue reading...
 
Back
Top Bottom