Pc freezing issue (Desktop windows manager stopped working)

J

Jonathan4172

Hi there! I've had a freezing issue with my PC for quite awhile now. The strange thing is my computer will freeze but the audio doesn't stop. For example Ill be on discord with my friends and I can still hear them and even talk back to them. Or ill be on YouTube and still hear the video. It only freezes when I'm not playing games, so when I'm sitting on my desktop, or when I'm on google (With the exception of Among Us, Brawlhallla, and Call Of Duty World at War). I checked the event viewer and found an error for HID compliant headset stopped working attempting to restart device which occurred at the same time my PC would freeze. However I somehow solved that by running troubleshooter on my headset and updating the drivers. But My pc still freezes after fixing that. Recently I check the reliability history and found a error For "Desktop windows manager stopped working," I got this error at the same time my pc would freeze. I've searched all of the internet and couldn't find a fix for it and I think its the culprit behind my PC problem.


I would apperciate any help and any idea no matter how crazy and far fetched it might be.

*note* Ive clean reset my PC 8 times already as at the time of writing this


My Specs:

AMD Ryzen 7 1700 8 core

GTX 1060 6gb

1 Terabyte of ssd (x2)

16gbs Of ram (X2 8gb)

Gigabyte motherboard (I dont know what model specifically since its a prebuilt and I forgot)

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