External hard showing in "Devices and Printers" but not in Disk Management or File Explorer

M

MatthewThompson132

Hi Folks, wonder if you can?


My Granny has an XP computer (I know abit out of date) and she is wanting the documents and pictures of the hard drive.


I have removed the hard drive form the computer and plugged in my windows 10 system. But the drive isn't being recongised on My computer. However I then go into Devices and Printers and shows at the bottom as "Best USB Device" and doesn't let me make any changes to it.


I have looked in disk management and it isn't being showing in there as extra space. I then looked in Device Manager and the the hard drive is showing under "storage controllers" and not "universal seriel bus controllers".


I am looking to see if there is anyway round this, anyhelp would be greatly appreciated.


Thanks Matt

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