FIle History: Element not found when clean up old files since 2004/20H2

[Morku]

Hi,


this request is similiar to File History: Element Not Found Error on Windows 10 May 2004


Other then he say, an In-place Upgrade did not solve the issue (did from 2004 to 20H2).


I am using file history since it was introduced in Windows 8 and it was always working as expected until 2004 arrived.


This is my configuration:

• I am using a networkdrive connected with SMB, so the path to backup is \\diskstation\Sicherung ASRock
• The NAS is is a Synology Diskstation DS218+
• my settings are to backup every 1 hour (does work) and clean up files obsolote files automatically after 1 month (does not work anymore)
• I am only backup folders from my D: drive (not the userfiles in the Default settings)

So since file history does not delete files older than 1 month, when I want clean it manually, I get the "Element not found" error.


Troubleshooting steps:

• I stoped and enabled file history -> same issue
• I deleted the file history files and start again -> same issue
• I also delete all file history backup files and also reseted the file history with the help of that: https://www.tenforums.com/tutorials/54999-reset-file-history-default-windows-10-a.html -> same issue
• Today I did the In-Place upgrade. I used the official 20H2 MVS ISO file, started again a new file history from beginning and tried the option again -> but it's the same issue

So when we can expect a fix here?


No, I can't use the Feedback Hub, because it force me to enable Telemtry.

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