R
RR_37
SPECS:
Windows 10 Home Single Language 64-bit
Intel Core i5 8250U @ 1.60GHz
RAM
8.00GB Single-Channel Unknown @ 1197MHz
Graphics
Intel UHD Graphics 620 (HP)
2047MB NVIDIA GeForce 940MX (HP)
Storage
447GB Western Digital WDC WDS480G2G0B-00EPW0 (SATA (SSD))
As the title said, PC irregularly crashes with Blue screen errors. After following this wiki , I ran driver verifier and the PC crashed as expected (with "driver_verifier_detected_violation; phantomtap.sys").
Link to last three Memory dump files .
I did run Bluescreenview and it lists ntoskrnl.exe as the cause of three crashes that happened before running the verifier: Bluescreenview (text)
MSinfo saved file: MSinfo
As the wiki advised I ran speccy too
I want to know if I should disable verifier now or keep it running.
Furthermore, the device manager doesn't check for updates when clicked on automatically check the internet for updates. The window immediately says that I have the best drivers installed (pretty similar to this query : https://www.tenforums.com/drivers-hardware/133482-device-manager-update-driver-issue.html ). I checked both solutions -[Advanced System Settings -> Hardware -> Device Installation Settings -> Automatically download which is marked 'Yes' ] and [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching is also set at 1]. Not sure what the issue is here. I recently uninstalled Intel Driver and Support Assistant, could that be the issue?
Thanks,
Raghav
Continue reading...
Windows 10 Home Single Language 64-bit
Intel Core i5 8250U @ 1.60GHz
RAM
8.00GB Single-Channel Unknown @ 1197MHz
Graphics
Intel UHD Graphics 620 (HP)
2047MB NVIDIA GeForce 940MX (HP)
Storage
447GB Western Digital WDC WDS480G2G0B-00EPW0 (SATA (SSD))
As the title said, PC irregularly crashes with Blue screen errors. After following this wiki , I ran driver verifier and the PC crashed as expected (with "driver_verifier_detected_violation; phantomtap.sys").
Link to last three Memory dump files .
I did run Bluescreenview and it lists ntoskrnl.exe as the cause of three crashes that happened before running the verifier: Bluescreenview (text)
MSinfo saved file: MSinfo
As the wiki advised I ran speccy too
I want to know if I should disable verifier now or keep it running.
Furthermore, the device manager doesn't check for updates when clicked on automatically check the internet for updates. The window immediately says that I have the best drivers installed (pretty similar to this query : https://www.tenforums.com/drivers-hardware/133482-device-manager-update-driver-issue.html ). I checked both solutions -[Advanced System Settings -> Hardware -> Device Installation Settings -> Automatically download which is marked 'Yes' ] and [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching is also set at 1]. Not sure what the issue is here. I recently uninstalled Intel Driver and Support Assistant, could that be the issue?
Thanks,
Raghav
Continue reading...