Help, lost as to what to do or were to even start anymore!

A

AcerGaming

Thanks for your help and taking time to read my question. I am not brilliant whatsoever when it comes to PCs. But right about now, I feel like I don't understand dip. I have watched videos, watched and read lessons step by step to try and reset, restore the PC to factory settings I know I backed up because my problems initially started with backing-up the PC. It had never been backed up. The PC sat unless one of the kids decided to play a game.


PC is ASUS i5-6400 CPU Nvidia GEForce


Any and all my attempts so far to repair, to reset PC or even restore this pc, has all ended the same, every single time. I have been keeping notes, researching, watching movies, videos whatever trying to figure this out and its going on Day 3, and I been having problems since July when I was hacked, my network was by some scammers from somewhere, my bank account, paypal. I had charges in Romania and Amsterdam literally a day apart. My cell phone, email, even text messages because its scammers calling all the time. so I stopped answering the phone. And at this point, I really want my pc back, I need to find work or even


ended with a message indicating the repair could not be done, therefore no changes were made. Earlier in this process something was removed, which left information indicating Activity Visual Cache ? Diagnoses ? Winword ? would not delete or be removed from my pc


Error Code 0x80070026

RPCS Server unavailable


Internet Error 0x80070043


Win32kfull.sys


Windows 10, version 2004, I have tried to bypass using Deployment Image Servicing since non of my backups seem to even work. The pc doesnt even read the usb stick in any slot


Under certain hardware configurations when attempting to reset this pc in a system running windows 10 build 2004; the reset attempt fails with the following error messages

dism /online /cleanup-image /restore health -


Deployment Image Servicing & Management, error 50 message returned, then 87, and 3.


DISM version 10.0.19041.1, which indicates DISM does not support Windows PE with online options the file can be found at X:\windows\Logs\DISM\dism.log


error 50- not recognized as internal external command operable program or batch file


error 87 dism does not recognize command line option, for more info, visit dism.exe


Cleanup Image Scan Health - Access denied


no commands would work while troubleshooting in CMD, now however DISM.exe did however return the command examples and verbiage to understand kinda how to learn how to type certain commands to help dictate certain responses from the pc


Regedit has a problem itself per the pc




Not sure why this keeps happening, WIN 10 now wont even start-up; The ASUS logo loads and it goes thru the boot process and stops at blue screen requesting that I choose the language of the keyboard settings I would like to choose. Every time, I choose US.


My attempts to reset the pc, removed all the files again, lost everything and every time I load the antivirus back on, which this is the first time I got it done before all **** hit the fan. I manage the PCs in my home, the network, etc. Resetting the PC I rcvd a message indicating that windows failed to reset and no changes were made; I was hacked back in July whereas someone called, I thought it was Bitdefender because I purchased an Orbi system, little did I know Version was responsible for slowing down my internet to force me to spend more money every month. Its a joke, Such a rip off, and since I didnt elect to purchase the extended tech support, I couldn't email, instant message, like every option I had was greyed out. And I bought several antivirus software and a monthly PC tune up, Armor Security with Bitdefender, even McAfee, Total Home Protection with Verizon, and I am still baffld by all this


Now I noticed a date and time in the BIOS screen of the pc. And its wayyyyyy off, is that normal ??


ccording to the ASUS UEFI Bios Utility - Advance Mode, the date in the left hand top corner is from December 2019 but the time is right. I was wondering what the heck that was even about, now I do not really understand the BIOS UEFI menu, settings etc. anything and everything I do to help resolve this issue to get Windows 10 back up and running, I feel like I get so close or I am there and something changes without my permission. Rcvd errors 50, 3, 87 in the DISM command prompt

Error 0xc0000034 - rcvd last night

My Xbox apparently I have never even logged onto the application/program etc. this pc is my sons and he is away right now and will probably be very upset if this is something I can not fix. For the sake of me not ruining my sons pc, please help me if you can, your help and time for reading my problems, is so much appreciated. Thank You and best wishes to everyone, if you can help, I will be forver indebted

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