Windows 10 install issue on x55u


Maria G_21

I am trying to update my os from windows 7 to 10. The download is already completed and I am at the screen where it is installing and checking for updates. I am 60% when the power went out. The install was not successful and the initial change was undone. Now, I am trying to reinstall it but I am being asked for the license key. I was wondering because I was not asked the first time I tried installing it. What can I do?

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