Event ID 129 in Source nfrd960....

N

Noctaire

I'm seeing the below entry in my system log:

************************************************
Event Type: Warning
Event Source: nfrd960
Event Category: None
Event ID: 129
Date: 12/20/2007
Time: 4:14:27 PM
User: N/A
Computer: XXXXXXXXXX
Description:
The description for Event ID ( 129 ) in Source ( nfrd960 ) cannot be
found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description see Help and Support for details. The following information
is part of the event: \Device\RaidPort0.
************************************************

This appears to be a timeout issue of some sort but I'm finding limited
examples on it out there. Anyone have any links or an explanation?

Thnx!
 
E

Edwin vMierlo [MVP]

"Noctaire" <noctaire@yahoo.com> wrote in message
news:e7e15V3QIHA.5184@TK2MSFTNGP05.phx.gbl...
> I'm seeing the below entry in my system log:
>
> ************************************************
> Event Type: Warning
> Event Source: nfrd960
> Event Category: None
> Event ID: 129
> Date: 12/20/2007
> Time: 4:14:27 PM
> User: N/A
> Computer: XXXXXXXXXX
> Description:
> The description for Event ID ( 129 ) in Source ( nfrd960 ) cannot be
> found. The local computer may not have the necessary registry
> information or message DLL files to display messages from a remote
> computer. You may be able to use the /AUXSOURCE= flag to retrieve this
> description see Help and Support for details. The following information
> is part of the event: \Device\RaidPort0.
> ************************************************
>
> This appears to be a timeout issue of some sort but I'm finding limited
> examples on it out there. Anyone have any links or an explanation?
>
> Thnx!


There is indeed limited information on this.

Basically it is a timeout occurring in storport.sys driver, but reported to
the HBA or SCSI-adapter driver, in your case nfrd960.sys.

First of all, ensure you are running the latest nfrd960.sys from IBM

Second, you really need to ensure you are running the latest storport.sys
from Microsoft. at the moment that would be KB-943545. But you must check
what version your SCSI-adapter vendor supports for the nfrd960.sys driver

And open a case with your (storage) vendor, IBM in your case.

Rgds,
Edwin.

and if you really want to dig in :

The 129 event is actually listing the device and the error code as well,
here is how you decode this :
(please open a support call with your vendor, at this point you will need
expert help on inner-workings of drivers)

the Data structure of an event id 129 in this case has a similar layout as
an event id 51, and you can use http://support.microsoft.com/?id=244780 to
look at the various values

Example:

Data:
0000: 0f 00 18 00 01 00 66 00 ......f.
0008: 00 00 00 00 81 00 04 80 ......?
0010: 04 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 2e 00 81 00 04 80 ......?
0038: 00 00 00 00 00 00 00 00 ........

the first byte starting at 0000: is 0x0F, this translatest in an IOCTL
(device control io, you can also see a write (0x04) or a read (0x03) here,
depending what the driver was doing at the time of the timeout)

then byte 5 6 7 8 on "line" 0008: is 81 00 04 80, this is the error code in
little endian encoding
So that would mean the real value is (from right to left) 0x80040081
This error would mean IO_WARNING_RESET
(this is also repeated at the last 4 bytes of line 0030:)

Then byte 3 on line 0030: is 2E, this would be the LUN number, which you can
relate back to actual disk it has a problem with
LUN 2E would translate into LUN 46.

Sometimes an Error is recorded in the first 4 bytes on line 0010: again in
little endian coding
So tht would mean in this example the real value is (from right to left)
0x00000004 (0x4)
Which in this example would be ERROR_SLOT_NOT_PRESENT

Decoding this might help your support people to pinpoint to the real issue,
Please note, all the above is an example, and your values might differ from
what I have detailed here.
 

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