Headset Audio and Microphone only works in Microsoft Teams

[DwayneLaRose]

Hello,


I have an odd issue where a Plantronic headset (Savi 8220) only works in MS Teams, no where else.

I have tried it in Webex, Jabber, The Windows sound control panel and I cannot get a response for the Audio / Mic tests.


In MS Teams however, the sound and mic work without issue for this headset.


The built in mic and speakers in this laptop work in all apps and the sound control panel


So far I have,


- Uninstalled the driver and reinstalled

- unistalled and reinstalled the Plantroincs hub

- Tried the Plantroincs headset dock plugged into laptop (was in laptop dock )

- Power Cycled the headset


Any ideas ?

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