G
garyctc11
Hi,
I have been having issues with my computer recently. The issue occurred a couple weeks ago where I got my first BSOD and eventually my computer had issues starting up (power was connected, light was on for power supply but windows did not load nor did my keyboard/mouse work light up). I eventually changed the battery on the motherboard and it appeared to resolve the issue and it started working again.
A couple weeks later the BSOD issues came back and this time it was more frequent and eventually I had the same issue where the computer would not boot. This time I did more research into the possible issues and did the following
Attached docs - Google Drive
I have attached my most recent mini dump (for some reason I was only able to save one of them as I was getting errors with the others). I also attached the larger dump file along with MSINFO
System Specs:
Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz 3.00 GHz
NVIDIA GeForce GTX 1060 6GB
Installed RAM: 16.0 GB
Windows 10 Home
I am really at my wits end here and not sure what is wrong. I would be very grateful if someone can help me with this.
Thank you,
Gary
Continue reading...
I have been having issues with my computer recently. The issue occurred a couple weeks ago where I got my first BSOD and eventually my computer had issues starting up (power was connected, light was on for power supply but windows did not load nor did my keyboard/mouse work light up). I eventually changed the battery on the motherboard and it appeared to resolve the issue and it started working again.
A couple weeks later the BSOD issues came back and this time it was more frequent and eventually I had the same issue where the computer would not boot. This time I did more research into the possible issues and did the following
- Memory Test Diagnostic on windows - result was "The Windows Memory Diagnostic tested the computer's memory and detected no errors"
- I ran Chkdsk and the output is below.
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
Stage 1: Examining basic file system structure ...
Cleaning up instance tags for file 0x41586.
804096 file records processed.
File verification completed.
17263 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...
61903 reparse records processed.
1017530 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
61903 reparse records processed.
Stage 3: Examining security descriptors ...
Cleaning up 9008 unused index entries from index $SII of file 0x9.
Cleaning up 9008 unused index entries from index $SDH of file 0x9.
Cleaning up 9008 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
106718 data files processed.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Stage 4: Looking for bad clusters in user file data ...
804080 files processed.
File data verification completed.
Stage 5: Looking for bad, free clusters ...
165473816 free clusters processed.
Free space verification is complete.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
No further action is required.
975296830 KB total disk space.
312162448 KB in 514703 files.
333512 KB in 106721 indexes.
0 KB in bad sectors.
905602 KB in use by the system.
65536 KB occupied by the log file.
661895268 KB available on disk.
4096 bytes in each allocation unit.
243824207 total allocation units on disk.
165473817 allocation units available on disk.
Internal Info:
00 45 0c 00 78 7b 09 00 07 32 11 00 00 00 00 00 .E..x{...2......
58 0b 00 00 77 e6 00 00 00 00 00 00 00 00 00 00 X...w...........
- I removed my SSD and continued to use my computer (BSOD occurred again).
- I updated windows and tried to manually update drivers (did not look at tools)
- CPU eventually stopped working and wouldn't power up, I ended up replacing the power supply which appeared to work for a day however I started getting BSOD errors again (although much less in frequency) and computer was able to power up windows after replacing power supply
Attached docs - Google Drive
I have attached my most recent mini dump (for some reason I was only able to save one of them as I was getting errors with the others). I also attached the larger dump file along with MSINFO
System Specs:
Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz 3.00 GHz
NVIDIA GeForce GTX 1060 6GB
Installed RAM: 16.0 GB
Windows 10 Home
I am really at my wits end here and not sure what is wrong. I would be very grateful if someone can help me with this.
Thank you,
Gary
Continue reading...