1809 In-Place Upgrade Failing with "Error = 0xC1900101-0x20017"

[Brian Gonzalez]

When attempting to manually performing an in-place upgrade its failing with "Error = 0xC1900101-0x20017". Thank you for any help you can provide!


All SetupDiag captured logs: 202010_CONPWS154_Logs.zip


Matching Profile found: FindRollbackFailure - 3A43C9B5-05B3-4F7C-A955-88F991BB5A48

SetupDiag version: 1.6.0.0

System Information:

Machine Name = CONPWS154

Manufacturer = Dell Inc.

Model = Precision Tower 5810

HostOSArchitecture = 1033

FirmwareType = UEFI

BiosReleaseDate = 20180625000000.000000+000

BiosVendor = A27

BiosVersion = A27

HostOSVersion = 10.0.16299

HostOSBuildString = 16299.637.amd64fre.rs3_release_svc.180808-1748

TargetOSBuildString = 10.0.17763.1075 (rs5_release_svc_prod3.200220-1744)

HostOSLanguageId =

HostOSEdition = Enterprise

RegisteredAV = Windows Defender

FilterDrivers = FileInfo

UpgradeStartTime = 10/28/2020 2:22:49 PM

UpgradeEndTime = 10/28/2020 2:58:45 PM

UpgradeElapsedTime = 00:35:56

CV =

ReportId = 0a295d28-a048-47e9-b703-8f680655f939





Error: SetupDiag reports rollback failure found.

Last Phase = Finalize

Last Operation = Remove System Restore checkpoints

Error = 0xC1900101-0x20017

LogEntry:



Refer to "System Error Codes - Win32 apps" for error information.



Last Setup Phase:

Phase Name: Finalize

Phase Started: 10/28/2020 2:58:14 PM

Phase Ended: 10/28/2020 2:58:36 PM

Phase Time Delta: 00:00:22

Completed Successfully? True





Last Setup Operation:

Operation Name: Remove System Restore checkpoints

Operation Started: 10/28/2020 2:58:34 PM

Operation Ended: 10/28/2020 2:58:36 PM

Operation Time Delta: 0:00:00:02.0000000

Completed Successfully? True

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