Modem Hardware Error # 632

[W. Watson]

My elderly neighbor purchased a Dell desktop computer through Sweepstakes
Clearing House, catalog business. It comes with XP installed. I tried using
the modem to dial an ISP, and get the error message in the Subject line. I
called their tech service and they said it's a bad modem, and want him to
send it back. I'm not quite convinced it's just a modem problem. The modem
driver is an HSP56 and according to them is installed properly. What else
could it be?

--
Wayne Watson (Nevada City, CA)

Web Page: <speckledwithStars.net>

 

[DL]

Try the simple process of in Hardware Devices uninstalling the modem, then
rebooting to allow win to reinstall the drivers


"W. Watson" <wolf_tracks@invalid.com> wrote in message
news:1tYaj.346$pA7.126@newssvr25.news.prodigy.net...
> My elderly neighbor purchased a Dell desktop computer through Sweepstakes
> Clearing House, catalog business. It comes with XP installed. I tried
> using the modem to dial an ISP, and get the error message in the Subject
> line. I called their tech service and they said it's a bad modem, and want
> him to send it back. I'm not quite convinced it's just a modem problem.
> The modem driver is an HSP56 and according to them is installed properly.
> What else could it be?
>
> --
> Wayne Watson (Nevada City, CA)
>
> Web Page: <speckledwithStars.net>

 

[W. Watson]

Tried that. That's how I got the correct modem into the device mgr.

DL wrote:
> Try the simple process of in Hardware Devices uninstalling the modem, then
> rebooting to allow win to reinstall the drivers
>
>
> "W. Watson" <wolf_tracks@invalid.com> wrote in message
> news:1tYaj.346$pA7.126@newssvr25.news.prodigy.net...
>> My elderly neighbor purchased a Dell desktop computer through Sweepstakes
>> Clearing House, catalog business. It comes with XP installed. I tried
>> using the modem to dial an ISP, and get the error message in the Subject
>> line. I called their tech service and they said it's a bad modem, and want
>> him to send it back. I'm not quite convinced it's just a modem problem.
>> The modem driver is an HSP56 and according to them is installed properly.
>> What else could it be?
>>
>> --
>> Wayne Watson (Nevada City, CA)
>>
>> Web Page: <speckledwithStars.net>
>
>

--
Wayne Watson (Nevada City, CA)

Web Page: <speckledwithStars.net>