V
vivianwu2
Hi, there
I purchased a laptop years ago with Asus and had the Window 8 pre-installed. I used it intensively for a 2 yeras, then have mainly used our desktop of Window 7 prof and forgot the password of this laptop to log in. So I took it back to Asus and get them set as factory reset, so my 10 years old daughter can use it at home for her basic homework. However, it needs to set up new user and need some extra features, I tried to apply for install some more feature, but it turns out asking me for the Window 8 product key. I went on to look up the property and it stated that Window 8 was activated, there is a product key ID, but product Key is hidden except the last 4 digits and a capital letter. Will there be any way that I can get this from Microsoft? thank you!
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I purchased a laptop years ago with Asus and had the Window 8 pre-installed. I used it intensively for a 2 yeras, then have mainly used our desktop of Window 7 prof and forgot the password of this laptop to log in. So I took it back to Asus and get them set as factory reset, so my 10 years old daughter can use it at home for her basic homework. However, it needs to set up new user and need some extra features, I tried to apply for install some more feature, but it turns out asking me for the Window 8 product key. I went on to look up the property and it stated that Window 8 was activated, there is a product key ID, but product Key is hidden except the last 4 digits and a capital letter. Will there be any way that I can get this from Microsoft? thank you!
Continue reading...