Can't run Windows Update, Windows Security, or Windows Defender.

M

Michalis11

I just found out that my windows update is not working. and by not working means that when I check for updates it gives me the following:

Some problems occured during the updates installation. ther will be another try. If the problem keeps on appearing, give the following :(0x80080005)

(sorry for my english, it is a translation from Greek)
Also when I tried to open Windows security by clicking "Open Windows security" button, a new windows oppened with nothing showing but "Security in one look" message.

I also cannot see the Update History or the Advanced Options, when I click on those two window freezes.

I downloaded and installed Malwarebytes Antimalware, which after the first scan it found 33 pup, trojan and other stuff

The report is the following:


Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 11/14/20
Scan Time: 8:22 AM
Log File: c04db25e-2641-11eb-8efb-6cf04991e64d.json

-Software Information-
Version: 4.2.3.96
Components Version: 1.0.1104
Update Package Version: 1.0.32882
License: Trial

-System Information-
OS: Windows 10 (Build 18362.1139)
CPU: x64
File System: NTFS
User: DESKTOP-TEV5TKV\Mike

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 298649
Threats Detected: 33
Threats Quarantined: 33
Time Elapsed: 3 min, 46 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 12
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Microsoft\Windows\Application Experience\STARTUPCHECKLIBRARY, Quarantined, 502, 735770, , , , , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{98A4C6F0-756C-429D-BFDF-8E69DF339366}, Quarantined, 502, 735770, , , , , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\LOGON\{98A4C6F0-756C-429D-BFDF-8E69DF339366}, Quarantined, 502, 735770, , , , , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Microsoft\Windows\WDI\SrvHost, Quarantined, 502, 735769, , , , , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{06DA6895-4AD1-46F9-B627-2F0ADC98BF14}, Quarantined, 502, 735769, , , , , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\LOGON\{06DA6895-4AD1-46F9-B627-2F0ADC98BF14}, Quarantined, 502, 735769, , , , , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Microsoft\Windows\Windows Error Reporting\winrmsrv, Quarantined, 502, 780529, , , , , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{39E2AEF0-CEC7-4A0F-AFA8-3EA277EEA7FD}, Quarantined, 502, 780529, , , , , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\LOGON\{39E2AEF0-CEC7-4A0F-AFA8-3EA277EEA7FD}, Quarantined, 502, 780529, , , , , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{BA1EE312-866D-429E-ACDF-4F48F9716D75}, Quarantined, 502, 780231, , , , , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\LOGON\{BA1EE312-866D-429E-ACDF-4F48F9716D75}, Quarantined, 502, 780231, , , , , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\MICROSOFT\WINDOWS\WININET\Winlogui, Quarantined, 502, 780231, 1.0.32882, , ame, , ,

Registry Value: 5
Trojan.BitCoinMiner, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDACCESS\PARAMETERS\FIREWALLPOLICY\FIREWALLRULES|{8DC8F1E0-62C5-49AA-B172-1AF8177740B8}, Quarantined, 935, 840273, 1.0.32882, , ame, , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{06DA6895-4AD1-46F9-B627-2F0ADC98BF14}|PATH, Quarantined, 502, 784920, 1.0.32882, , ame, , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{39E2AEF0-CEC7-4A0F-AFA8-3EA277EEA7FD}|PATH, Quarantined, 502, 780528, 1.0.32882, , ame, , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{98A4C6F0-756C-429D-BFDF-8E69DF339366}|PATH, Quarantined, 502, 782993, 1.0.32882, , ame, , ,
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{BA1EE312-866D-429E-ACDF-4F48F9716D75}|PATH, Quarantined, 502, 780232, 1.0.32882, , ame, , ,

Registry Data: 3
PUM.Optional.DisabledSecurityCenter, HKLM\SOFTWARE\MICROSOFT\SECURITY CENTER|ANTIVIRUSDISABLENOTIFY, Replaced, 13984, 293294, 1.0.32882, , ame, , ,
PUM.Optional.DisabledSecurityCenter, HKLM\SOFTWARE\MICROSOFT\SECURITY CENTER|FIREWALLDISABLENOTIFY, Replaced, 13984, 293295, 1.0.32882, , ame, , ,
PUM.Optional.DisabledSecurityCenter, HKLM\SOFTWARE\MICROSOFT\SECURITY CENTER|UPDATESDISABLENOTIFY, Replaced, 13984, 293296, 1.0.32882, , ame, , ,

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 13
PUP.Optional.GoodGame, C:\USERS\MIKE\DESKTOP\GOODGAME EMPIRE.URL, Quarantined, 3912, 261883, 1.0.32882, , ame, , 9B19C4B623E1E48D3408008AE8E0D57E, FFED55C32E557F7166EEDE1BE5C591781556FE479D03DD4A6A923C0A70CA1238
Trojan.Agent, C:\WINDOWS\SYSTEM32\TASKS\MICROSOFT\WINDOWS\APPLICATION EXPERIENCE\STARTUPCHECKLIBRARY, Quarantined, 502, 735770, 1.0.32882, , ame, , 4DA249A3C5FA36B7778D8B1F5EE8E8C6, ABA5DAAD5AE898B5CA5A22EB69C005FC337EAA96682EFEFD7CC4F0CA65A10B2A
Backdoor.Agent, C:\WINDOWS\SYSTEM32\WINSCOMRSSRV.DLL, Quarantined, 875, 653659, 1.0.32882, , ame, , 919611928882E781ABAB300BF9227374, CBDD93BA08E87007665250C3253A1FE9AD38511E4A8A2E5305ADC0F36E43AB44
Trojan.Agent, C:\WINDOWS\SYSTEM32\TASKS\MICROSOFT\WINDOWS\WDI\SRVHOST, Quarantined, 502, 735769, 1.0.32882, , ame, , D2228A5D5E3292526367A40C8172F0E3, 541D76DE44CD3F2F657D1F11258070E3523B5BFB85F604094E6E27EA3D8999E6
Trojan.Agent, C:\WINDOWS\SYSTEM32\TASKS\MICROSOFT\WINDOWS\WINDOWS ERROR REPORTING\WINRMSRV, Quarantined, 502, 780529, 1.0.32882, , ame, , A2B125E7DC36075C78B62DD73EF09675, 2B1F8C1B95A8DCE7A51509B046249C654B25B780A073D2F46D52E2ACC810C88F
Trojan.Agent, C:\WINDOWS\SYSTEM32\TASKS\MICROSOFT\WINDOWS\WININET\WINLOGUI, Quarantined, 502, 780231, , , , , E3FEE46EBF378090EB380AEA0F429070, DE8EA55BFEF7AB821021A16C4000730FCA670EAA1F926EDAF7556ED73632C046
Generic.Malware/Suspicious, C:\WINDOWS\SYSTEM32\WINLOGUI.EXE, Quarantined, 0, 392686, 1.0.32882, , shuriken, , FB9F4EB58354E9D3D6B7F84F5D12B639, 91BFB82ED5C32979368EDDCD34861B631926D2352D16ADF189944C4BA8CCF4E1
Generic.Malware/Suspicious, C:\WINDOWS\SYSTEM32\WINRMSRV.EXE, Quarantined, 0, 392686, 1.0.32882, , shuriken, , 462EE20E8ABBBB559BD1C4F8BE87B123, 5B85CEB558BAADED794E4DB8B8279E2AC42405896B143A63F8A334E6C6BBA3FB
Trojan.FakeMS.TskLnk, C:\WINDOWS\SYSTEM32\STARTUPCHECKLIBRARY.DLL, Quarantined, 4095, 676771, 1.0.32882, 6CB452603C5C380AEF6A386B, dds, 00983858, 4B67F0ADA2E8FD6283A3FC95CFFA0D43, 8E1260BBF43E54EF60672FC2EFAC525E961B5DEE67146063AEFCFDA2D7161D89
Trojan.BitCoinMiner, WINRMSRV.EXE, Quarantined, 935, 767022, 1.0.32882, , ame, , 462EE20E8ABBBB559BD1C4F8BE87B123, 5B85CEB558BAADED794E4DB8B8279E2AC42405896B143A63F8A334E6C6BBA3FB
Trojan.FakeMS.TskLnk, STARTUPCHECKLIBRARY.DLL, Quarantined, 4095, 676771, 1.0.32882, 6CB452603C5C380AEF6A386B, dds, 00983858, 4B67F0ADA2E8FD6283A3FC95CFFA0D43, 8E1260BBF43E54EF60672FC2EFAC525E961B5DEE67146063AEFCFDA2D7161D89
Trojan.BitCoinMiner, WINLOGUI.EXE, Quarantined, 935, 767023, 1.0.32882, , ame, , FB9F4EB58354E9D3D6B7F84F5D12B639, 91BFB82ED5C32979368EDDCD34861B631926D2352D16ADF189944C4BA8CCF4E1
PUP.Optional.Babylon, C:\USERS\MIKE\DOWNLOADS\UNLOCKER1.9.2.EXE, Quarantined, 399, 677189, 1.0.32882, , ame, , 1E02D6AA4A199448719113AE3926AFB2, FB6B1171776554A808C62F4045F5167603F70BF7611DE64311ECE0624B365397

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)


After that I scanned 2 more times with malwarebytes, no threats, and also tried 1)SafetyDetectives Known Vulnerabilities Scanner and 2)Norton Power Eraser. Both of them returned no threats.

But I still cannot run any of the Windows Update, Defender and security.

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