Computer freezing frequently

M

Mark Weinhold

For the past few months, I've been dealing with my computer randomly freezing, and requiring a force shutdown to use again. In the past month, it's accelerated to occurring multiple times a day, usually within 1-4 hours of use. It occurs most frequently when using certain programs (Discord, Google Chrome, and Steam primarily), however it has happened when the computer is sitting idle with no apps running. When restarting my computer, sometimes the wifi will be disabled and require troubleshooting to re-enable. On very rare occasions (<5% of the time), the computer will have a BSOD. I've attempted numerous methods to repair it, but so far none of them have worked. I've listed any relevant information I can below. Any advice or insight on this issue would be greatly appreciated.


Computer Parts:

  • Windows 10 Home 64-bit
  • Intel Core i7 7700K @ 4.20GHz
  • 16GB Dual-Channel
  • ASUS PRIME Z270-AR
  • 4GB NVIDIA GeForce GTX 1070
  • 4x 250GB Samsung 850 EVO SSD, in RAID 10
  • 1TB Western Digital HDD
  • TP-LINK 300Mbps Wireless PCI-E Adapter
  • Triple Monitor Display (All connected to GPU)
    • 2x DP 144hz
    • 1x HDMI 60hz
  • Peripherals
    • USB Mouse, USB Keyboard, USB Wireless Headset, Speaker Bar (USB power, Analog audio)


BSOD Stop Codes:

  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    • What failed: nvhda64v.sys
  • DRIVER_IRQL_NOT_LESS_OR_EQUAL
    • What failed: portcls.sys
  • KERNEL_SECURITY_CHECK_FAILURE
  • PAGE_FAULT_IN_NONPAGED_AREA
    • What failed: iaStorAC.sys
    • What failed: SiUSBXp.sys


Troubleshooting attempts:

  • Windows Memory Diagnostic
  • Run chkdsk on all drives
  • Manually update all drivers
  • Uninstall and reinstall drivers for GPU and network card
  • Reun the Intel Processor Diagnostic Tool
  • Unplug HDD
  • Fully clean all drives, brand new re-install of Windows 10


Speccy system snapshot: http://speccy.piriform.com/results/81SVTUhJqwqlWNVUCrM8oTk

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