T
T.T1200
Hi everyone,
I really don't know what's going on. My computer has been doing this for quite a while. The monitor would either go dark for 2 seconds and come back on OR it would just go dark and say NO SIGNAL. During these times that it happens, I would be just watching a show, working on a Word document, browsing the internet, listening to music, etc. The guys at the store has already changed the graphics card, done tests but said they couldn't find the issue. Below is the latest issue recorded by the Reliability Monitor.
I've done a check on Windows Update and everything has been updated. Graphics Card has been updated to the latest too. I'm not sure what else can be done. Anymore suggestions? And will this constant "going dark" damage my computer hardware or software? Thank you.
Source
Windows
Summary
Hardware error
Date
19/11/2020 7:47 PM
Status
Report sent
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff9b0316aa72c0
Parameter 2: fffff80494a9b820
Parameter 3: 0
Parameter 4: 329c
OS version: 10_0_19042
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19042.2.0.0.768.101
Locale ID: 3081
Extra information about the problem
Bucket ID: LKD_0x141_Tdr:6_IMAGE_amdkmdag.sys
Server information: d2d21a7c-5844-410b-82dd-4ecc1e3073c9
Graphic card details below:
GPU - Radeon RX 580 Series - Primary/Discrete
VRAM - 8192 MB - GDDR5 2000 MHz
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - Radeon RX 580 Series
Device ID - 67DF
Vendor ID - 1002
SubSystem ID - 0597
SubSystem Vendor ID - 1043
Revision ID - E7
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 3.0 x16
BIOS Version - 015.050.002.001
BIOS Part Number - 115-D009PI5-100
BIOS Date - 2019/11/26 01:05
Usable Memory Size - 8192 MB
Memory Type - GDDR5
Memory Clock - 2000 MHz
Core Clock - 1360 MHz
Total Memory Bandwidth - 256 GByte/s
Memory Bit Rate - 8.00 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001
OpenGL® API Version - Not Available
OpenCL™ API Version - 2.0
Continue reading...
I really don't know what's going on. My computer has been doing this for quite a while. The monitor would either go dark for 2 seconds and come back on OR it would just go dark and say NO SIGNAL. During these times that it happens, I would be just watching a show, working on a Word document, browsing the internet, listening to music, etc. The guys at the store has already changed the graphics card, done tests but said they couldn't find the issue. Below is the latest issue recorded by the Reliability Monitor.
I've done a check on Windows Update and everything has been updated. Graphics Card has been updated to the latest too. I'm not sure what else can be done. Anymore suggestions? And will this constant "going dark" damage my computer hardware or software? Thank you.
Source
Windows
Summary
Hardware error
Date
19/11/2020 7:47 PM
Status
Report sent
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff9b0316aa72c0
Parameter 2: fffff80494a9b820
Parameter 3: 0
Parameter 4: 329c
OS version: 10_0_19042
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19042.2.0.0.768.101
Locale ID: 3081
Extra information about the problem
Bucket ID: LKD_0x141_Tdr:6_IMAGE_amdkmdag.sys
Server information: d2d21a7c-5844-410b-82dd-4ecc1e3073c9
Graphic card details below:
GPU - Radeon RX 580 Series - Primary/Discrete
VRAM - 8192 MB - GDDR5 2000 MHz
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - Radeon RX 580 Series
Device ID - 67DF
Vendor ID - 1002
SubSystem ID - 0597
SubSystem Vendor ID - 1043
Revision ID - E7
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 3.0 x16
BIOS Version - 015.050.002.001
BIOS Part Number - 115-D009PI5-100
BIOS Date - 2019/11/26 01:05
Usable Memory Size - 8192 MB
Memory Type - GDDR5
Memory Clock - 2000 MHz
Core Clock - 1360 MHz
Total Memory Bandwidth - 256 GByte/s
Memory Bit Rate - 8.00 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001
OpenGL® API Version - Not Available
OpenCL™ API Version - 2.0
Continue reading...