Air Drop

K

Khone_727

Don't know if this is the proper place for this post. Didn't see anything relating to it, so if it needs to be moved, please advise.

I need help with Air Drop app.

My wife has an IPhone with many photos in it. I want to xfer them to my desktop but don't have a cable with USB for it so I figured I could send the photos to Air Drop and get them in my computer that way.

I downloaded the Air Drop app to my desktop. When I open it what I get is this:

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I turn receiving on, it says No device available even with the Air Drop app opened on the phone.

When I open Air Drop on her IPhone, it says "No people found".

So, what I need to know is: How do I set-up the Air Drop app on my desktop to receive? How do I add contacts to both?

I've searched for guidance and followed the instructions given at this Apple support page:


No matter what I do, I'm unable to transfer the photos from the phone to my desktop using Air Drop.

Any suggestions welcomed.

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