Windows 10 Won't Boot or Reset (BSOD)

E

EvanWiger

I have a 2019 ASUS Scar II Laptop and ive been running the laptop for about a year. Absolutely no issues or BSOD's. Most of you will find this hard to believe, but I saw steam has added support for the DualSense 5 controller. So i bought one.


When I tried plugging the controller in, it started working after about half an hour the computer blue screened (whea_uncorrectable_error & similar errors). depicting a driver error. I kept using the controller for a couple days and got more and more blue screens and lockup freezing.


Never had this experience before. So I stopped using the controller but noticed the computer would still crash and freeze up time to time. during this period I made sure all software updates were completely up to date including all drivers for everything. Make sure my BIOS was completely up to date and even reinstalled it properly.


I used the system restore fuction but unfortunately the system restore was only 12 hours in the past. Did nothing to solve any issues. Realizing that this could be the downfall I immediately backed up on my information.


This is where things got interesting, I thought maybe I should try updating my internal Intel graphics 630 driver. (Horrible idea) While it was updating, my computer completely froze. I Turned it off, turned it back on and I got this blue screen


"CRITICAL_PROCESS_DIED". As of Now, that is the ONLY thing I get when I try and turn on the computer.


Since that has happened I've tried just about everything you can do to resolve this issue. I've tried resetting, tried starting up and safe mode several different types of ways, I've tried uninstalling all updates to no avail, I've tried using system restore and I've tried using command prompt for every single error that I received to try to fix the issue.


My next step is trying to do a clean install of Windows through USB. Although my computer doesn't seem to able to do that either. I've done a disc check and looks like my hard drive is in good health I can see all my information but just can't extract it or log in.


As of right now, when I try to boot the Windows ISO from USB it says I need to load a driver (media driver is missing) I've since downloaded a couple drivers that might be helpful for the install but have no idea where to start. I cannot access partitions or anything past the Windows setup "select the driver to install"


Is there any way I can install or uninstall the Intel graphics driver that didn't get installed properly through CMD? Can i clear my harddrive through cmd so i can boot the OS through usb? Or something similar to try and see if I can log in? There's got to be a way.


Where might I find the correct drivers to install in order to install Windows? I'm pretty sure they're already installed, already.

Ive also tried using a different usb drive and changed some bios settings for detecting USBs and that didn't work either. I'm pretty sure I'm hopeless here. The thing is I know it's not MVME SSD failure it's something to do with these stupid goddamn drivers.

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