Windows 10 - No sound from apps even though I hear tones in control panel Sound TEST.

T

TT_Dad1

ISSUE: No sound from apps even though I hear tones in control panel Sound TEST.

All was working great. Power lost and when restored no sound from speakers. USB headphones and front headphone port works but nothing from rear Logitech 5.1 speakers/subwoofer.



Test button gives me tones I can hear. But when I play ANYTHING using ANY Windows apps, I can see the bar moving indicating sound is detected but I hear NOTHING. So, hardware is working but not software.

- Audio Troubleshooter finds no problem – I can even hear its test tone.

- Uninstalled “Realtek® Audio” in Device manager for “Audio inputs and outputs” as well as “Sound, video, and game controllers (including drivers).

- Reinstalled Realtek 6.0.9034.1 software and drivers from my motherboard site Z390 AORUS Master. No sounds. Configured to Surround sound 5.1 and TEST tones work again. STILL NO SOUND FROM APPS!

- Only enabled hardware in Sound Control Panel-Playback is “Realtek HD Audio (Speakers) as default and “Realtek Digital Output” which is Ready but has nothing plugged into it.

- Test of “24-bit, 48000Hz (Studio Quality) gives tones successively.

- Spatial Sound format is set Off.
- Unchecked “Enable audio enhancements” – no effect.

- Unchecked “Allow applications to take exclusive control of this device” – no effect.



Front ports and USB sounds work. Only my rear audio ports have stopped working (although I hear tones when doing TEST in Sound control panel). Must but some kind of WINDOWS or WINDOWS driver setting issue but I've totally removed Realtek in Device manager, reinstalled drivers, and restarted PC twice. After doing this no tones in test until I configure for Surround Sound 5.1 and THEN I get tones again BUT NO SOUND FROM APPS.

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