K
KPLone
Hi all,
A week ago my pc started to give me blue screen, he restart and turns on normally, it takes many hours to happen again, something around 14 ~ 20 hours always one per day
my windows update is already in the latest version
Heres my OneDrive link with memorydmp - minidump - msinfo and my WhoCrashed analyze
System Information (local)
Computer name: DESKTOP-0MNLSP6
Windows version: Windows 10, 10.0, version 2009, build: 19042
Windows dir: C:\WINDOWS
Hardware: ASRock, H310M-G/M.2
CPU: GenuineIntel Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 8664, level: 6
4 logical processors, active mask: 15
RAM: 8230219776 bytes (7,7GB)
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Sun 29/11/2020 17:10:05 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\112920-4015-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0xEF (0xFFFF930888755080, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 29/11/2020 17:10:05 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntdll.sys (ntdll!NtTerminateProcess+0x14)
Bugcheck code: 0xEF (0xFFFF930888755080, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys CRITICAL_PROCESS_DIED
Continue reading...
A week ago my pc started to give me blue screen, he restart and turns on normally, it takes many hours to happen again, something around 14 ~ 20 hours always one per day
my windows update is already in the latest version
Heres my OneDrive link with memorydmp - minidump - msinfo and my WhoCrashed analyze
Microsoft OneDrive
1drv.ms
System Information (local)
Computer name: DESKTOP-0MNLSP6
Windows version: Windows 10, 10.0, version 2009, build: 19042
Windows dir: C:\WINDOWS
Hardware: ASRock, H310M-G/M.2
CPU: GenuineIntel Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 8664, level: 6
4 logical processors, active mask: 15
RAM: 8230219776 bytes (7,7GB)
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Sun 29/11/2020 17:10:05 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\112920-4015-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0xEF (0xFFFF930888755080, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 29/11/2020 17:10:05 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntdll.sys (ntdll!NtTerminateProcess+0x14)
Bugcheck code: 0xEF (0xFFFF930888755080, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys CRITICAL_PROCESS_DIED
Continue reading...