E
Emmanuel HEINTZ
Hi,
I'm working at the IT department of my company and we're having more and more BSOD on this model : DELL Latitude 5410 (about 10 laptops affected now and we started using this model a few weeks ago).
I tried analyzing minidump files (two of them) with Winbdg but i can't really determine what is causing the issue.
If anyone has any idea, i would appreciate it because it's now a big issue for users. Thank you.
All the laptops are freshly imaged and not all of them make BSOD
I'll post the results here :
1st one :
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.
Arguments:
Arg1: ffffc68d4c45e000, Pointer to the store context or data manager
Arg2: ffffe58ae2d558d0, Exception information
Arg3: 0000000000000002, Reserved
Arg4: 0000000000000000, Reserved
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: Dell Inc.
SYSTEM_PRODUCT_NAME: Latitude 5410
SYSTEM_SKU: 09A0
BIOS_VENDOR: Dell Inc.
BIOS_VERSION: 1.2.16
BIOS_DATE: 07/20/2020
BASEBOARD_MANUFACTURER: Dell Inc.
BASEBOARD_PRODUCT: 06KF2W
BASEBOARD_VERSION: A00
DUMP_TYPE: 2
BUGCHECK_P1: ffffc68d4c45e000
BUGCHECK_P2: ffffe58ae2d558d0
BUGCHECK_P3: 2
BUGCHECK_P4: 0
EXCEPTION_RECORD: ffffe58ae2d56878 -- (.exr 0xffffe58ae2d56878)
ExceptionAddress: fffff80677f60d70 (nt!RtlDecompressBufferXpressLz+0x0000000000000050)
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 00000282886bccb0
Parameter[2]: 00000000c000000e
Inpage operation failed at 00000282886bccb0, due to I/O error 00000000c000000e
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - <Unable to get error code text>
FAULTING_IP:
nt!RtlDecompressBufferXpressLz+50
fffff806`77f60d70 418b08 mov ecx,dword ptr [r8]
FOLLOWUP_IP:
+0
00000282`886bccb0 ?? ???
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 00000282886bccb0
CONTEXT: ffffe58ae2d560c0 -- (.cxr 0xffffe58ae2d560c0)
rax=fffff80677f60d20 rbx=0000000000000000 rcx=ffff9181051dd000
rdx=ffff9181051dd000 rsi=0000000000000002 rdi=00000282886bccb0
rip=fffff80677f60d70 rsp=ffffe58ae2d56ab8 rbp=ffff9181051dd000
r8=00000282886bccb0 r9=000000000000052c r10=ffff9181051ddea0
r11=00000282886bd1dc r12=ffffe58ae2d56d48 r13=ffffc68d56869000
r14=00000282886bd186 r15=ffff9181051de000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050246
nt!RtlDecompressBufferXpressLz+0x50:
fffff806`77f60d70 418b08 mov ecx,dword ptr [r8] ds:002b:00000282`886bccb0=????????
Resetting default scope
CPU_COUNT: 8
CPU_MHZ: 8a0
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: c
CPU_MICROCODE: 6,8e,c,0 (F,M,S,R) SIG: D6'00000000 (cache) D6'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: MemCompression
CURRENT_IRQL: 0
IO_ERROR: (NTSTATUS) 0xc000000e - <Unable to get error code text>
EXCEPTION_STR: 0xc0000006_c000000e
ERROR_CODE: (NTSTATUS) 0xc0000006 - <Unable to get error code text>
EXCEPTION_CODE_STR: c0000006
EXCEPTION_PARAMETER3: 00000000c000000e
BUGCHECK_STR: 0x154_c0000006_c000000e
ANALYSIS_SESSION_HOST: MANU-PC
ANALYSIS_SESSION_TIME: 12-05-2020 22:03:28.0321
ANALYSIS_VERSION: 10.0.18362.1 x86fre
STACK_TEXT:
ffffe58a`e2d55818 fffff806`78120fda : 00000000`00000154 ffffc68d`4c45e000 ffffe58a`e2d558d0 00000000`00000002 : nt!KeBugCheckEx
ffffe58a`e2d55820 fffff806`77fdda4d : ffffc68d`4c45e000 ffffe58a`e2d558d0 00000000`00000002 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+0x7e
ffffe58a`e2d55870 fffff806`77f9e7d9 : 00000000`00000002 ffffe58a`e2d56da0 ffffe58a`e2d51000 ffffe58a`e2d58000 : nt!`SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue'::`1'::filt$0+0x22
ffffe58a`e2d558a0 fffff806`77fcc90f : ffffe58a`e2d56da0 ffffe58a`e2d55e80 00000000`00000000 00000000`0010001f : nt!_C_specific_handler+0xa9
ffffe58a`e2d55910 fffff806`77e17885 : 00000000`00000000 00000000`00000000 ffffe58a`e2d55e80 00007fff`ffff0000 : nt!RtlpExecuteHandlerForException+0xf
ffffe58a`e2d55940 fffff806`77e15f1e : ffffe58a`e2d56878 ffffe58a`e2d565c0 ffffe58a`e2d56878 00000282`886bccb0 : nt!RtlDispatchException+0x4a5
ffffe58a`e2d56090 fffff806`77fd5a5d : ffffc68d`4c304600 fffff806`77eccb06 00000000`00001000 ffffe58a`e2d56920 : nt!KiDispatchException+0x16e
ffffe58a`e2d56740 fffff806`77fd1c43 : 00000001`ffffffff fffffff6`00000002 ffffe58a`e2d56d48 00000020`00000000 : nt!KiExceptionDispatch+0x11d
ffffe58a`e2d56920 fffff806`77f60d70 : ffff9181`051dd000 ffffc68d`4c45e050 fffff806`77f07ae0 ffff9181`051dd000 : nt!KiPageFault+0x443
ffffe58a`e2d56ab8 fffff806`77f07ae0 : ffff9181`051dd000 ffff9181`051dd000 00000000`00000002 00000282`886bccb0 : nt!RtlDecompressBufferXpressLz+0x50
ffffe58a`e2d56ad0 fffff806`77f62af9 : 00000000`00000000 fffff806`00000001 00000000`00000000 ffffc68d`4c45f788 : nt!RtlDecompressBufferEx+0x60
ffffe58a`e2d56b20 fffff806`77f62984 : 00000000`00000004 ffffe58a`e2d56d30 00000000`00000000 00000000`000001ad : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x155
ffffe58a`e2d56c00 fffff806`77f62802 : 00000000`00000001 00000000`0001ccb0 ffffc68d`0001ccb0 ffffc68d`00001000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa0
ffffe58a`e2d56c50 fffff806`77f6262b : ffffe58a`ffffffff ffffc68d`56869000 ffffe58a`e2d56d30 ffffc68d`56ce8210 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x186
ffffe58a`e2d56cf0 fffff806`77f62471 : ffffc68d`56869000 00000000`00000000 00000000`00000001 ffffc68d`4c45f788 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xcb
ffffe58a`e2d56da0 fffff806`77f62381 : ffffc68d`4c45e000 ffffc68d`56ce8210 ffffc68d`56869000 ffffc68d`4c45f9b0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85
ffffe58a`e2d56e20 fffff806`77ec18f8 : ffffc68d`3ba722c0 ffffc68d`4c45e000 00000000`00000000 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21
ffffe58a`e2d56e50 fffff806`77f658e1 : fffff806`77f62360 ffffe58a`e2d56f00 00000000`00000003 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78
ffffe58a`e2d56ec0 fffff806`77f4cac1 : ffffe58a`e2d56fc0 fffff806`7838bb78 ffffc68d`4c45e000 ffffc68d`531ee5c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xcd
ffffe58a`e2d56f90 fffff806`77f4c6a7 : 00000000`0000000c ffffc68d`4c45e000 ffffe58a`e2d57040 ffffc68d`56ce8210 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1a5
ffffe58a`e2d56fe0 fffff806`77f64bf3 : 00000000`0000000c ffffc68d`56ce8210 00000000`00000001 00000000`00000001 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmIoCtxQueueWork+0xbf
ffffe58a`e2d57070 fffff806`77f662cf : ffffc68d`00000001 ffffc68d`531ee680 00000000`00000000 ffffc68d`4c45e000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmPageRead+0x167
ffffe58a`e2d570e0 fffff806`77e06bab : fffff806`78266d00 00000000`00000001 fffff806`78266dc0 fffff806`77eccb06 : nt!SmPageRead+0x33
ffffe58a`e2d57130 fffff806`77e07589 : 00000000`00000002 ffffe58a`e2d571c0 ffffe58a`e2d57328 ffffe170`ad834cd8 : nt!MiIssueHardFaultIo+0x117
ffffe58a`e2d57180 fffff806`77ecabbb : 00000000`c0033333 00000000`00000000 ffffb60d`33641573 ffffb60d`33641573 : nt!MiIssueHardFault+0x489
ffffe58a`e2d57230 fffff806`77fd1b5e : 00000000`00000000 00000000`00000001 ffff8000`00000000 fffff806`7816e06d : nt!MmAccessFault+0x40b
ffffe58a`e2d573d0 fffff806`77e64ed7 : ffffe58a`e2d57600 00000000`00000002 ffffc68d`46e2e002 00000000`00000400 : nt!KiPageFault+0x35e
ffffe58a`e2d57560 fffff806`7816e0a9 : ffffc68d`3ba55030 00000000`00000000 ffffc68d`3ba2d650 01000000`00100000 : nt!ExFreeHeapPool+0x127
ffffe58a`e2d57680 fffff806`783f09c7 : ffffc68d`3ba2d650 ffffc68d`3ba55030 ffffc68d`39e43da0 ffffc68d`538840d0 : nt!ExFreePool+0x9
ffffe58a`e2d576b0 fffff806`784073f0 : ffffb60d`2e5dfd50 00000000`00000000 ffffc68d`366fa640 fffff806`77edf973 : nt!IopDeleteFile+0x177
ffffe58a`e2d57730 fffff806`77e3e304 : 00000000`00000000 00000000`00000000 ffffb60d`2e5dfd50 ffffc68d`538840d0 : nt!ObpRemoveObjectRoutine+0x80
ffffe58a`e2d57790 fffff806`784886fc : 00000000`00000000 ffffc68d`46ec5230 ffffb60d`2e5dfd50 fffff806`780243df : nt!ObfDereferenceObject+0xa4
ffffe58a`e2d577d0 fffff806`77f65107 : fffff806`00000001 fffff806`78268480 ffffe58a`e2d578a0 ffffc68d`46ec5238 : nt!MiSegmentDelete+0x154
ffffe58a`e2d57820 fffff806`77f91129 : 00000000`00000000 fffff806`00000001 00000000`00000000 fffff806`78268480 : nt!MiProcessDereferenceList+0xc3
ffffe58a`e2d578e0 fffff806`77f33585 : ffffc68d`3ba722c0 ffffc68d`3ba722c0 00000000`00000080 fffff806`77f91000 : nt!MiDereferenceSegmentThread+0x129
ffffe58a`e2d57b10 fffff806`77fcb128 : fffff806`76971180 ffffc68d`3ba722c0 fffff806`77f33530 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffe58a`e2d57b60 00000000`00000000 : ffffe58a`e2d58000 ffffe58a`e2d51000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
THREAD_SHA1_HASH_MOD_FUNC: b4e730a489a5940d225899b98a51a0d35236e358
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: f932e28e4d81a449b88a3877fd29a31aab6efffc
THREAD_SHA1_HASH_MOD: 3e55b5f163abb71b6220e74083bd1ace911916fd
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware_disk
IMAGE_NAME: hardware_disk
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x154_c0000006_c000000e_IMAGE_hardware_disk
BUCKET_ID: 0x154_c0000006_c000000e_IMAGE_hardware_disk
PRIMARY_PROBLEM_CLASS: 0x154_c0000006_c000000e_IMAGE_hardware_disk
TARGET_TIME: 2020-12-03T13:40:53.000Z
OSBUILD: 18362
OSSERVICEPACK: 1198
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1981-09-11 01:55:31
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: c3b6
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x154_c0000006_c000000e_image_hardware_disk
FAILURE_ID_HASH: {6ef1f8aa-ba96-513b-39a6-be53976d18b0}
Followup: MachineOwner
---------
2nd one :
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000006, Exception code that caused the bugcheck
Arg2: fffff80713c9be82, Address of the instruction which caused the bugcheck
Arg3: ffffa90e19e3ebc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Dump.Attributes.InsufficientDumpfileSize
Value: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10.0.18362.1198 (WinBuild.160101.0800)
DUMP_FILE_ATTRIBUTES: 0xc
Insufficient Dumpfile Size
Kernel Generated Triage Dump
DUMP_TYPE: 2
BUGCHECK_P1: c0000006
BUGCHECK_P2: fffff80713c9be82
BUGCHECK_P3: ffffa90e19e3ebc0
BUGCHECK_P4: 0
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - <Unable to get error code text>
FAULTING_IP:
nt!HvpGetCellPaged+a2
fffff807`13c9be82 418b02 mov eax,dword ptr [r10]
CONTEXT: ffffa90e19e3ebc0 -- (.cxr 0xffffa90e19e3ebc0)
rax=0000000000000000 rbx=ffffa90e19e3f5f0 rcx=0000000000000007
rdx=0000000000707210 rsi=000000000000004c rdi=ffff908e64be9000
rip=fffff80713c9be82 rsp=ffffa90e19e3f5b8 rbp=0000000000000012
r8=000000000000001c r9=ffffac843ec54080 r10=0000017bf9ad8210
r11=0000000000000210 r12=ffffa90e19e3f820 r13=0000000000000013
r14=0000017bffcd9ccc r15=ffff908e64be9000
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
nt!HvpGetCellPaged+0xa2:
fffff807`13c9be82 418b02 mov eax,dword ptr [r10] ds:002b:0000017b`f9ad8210=????????
Resetting default scope
BUGCHECK_STR: 0x3B_c0000006
CPU_COUNT: 8
CPU_MHZ: 8a0
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: c
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: Registry
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: MANU-PC
ANALYSIS_SESSION_TIME: 12-05-2020 22:54:00.0337
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from fffff80713bfead4 to fffff80713c9be82
STACK_TEXT:
ffffa90e`19e3f5b8 fffff807`13bfead4 : 0000017b`ffcd9c61 00000000`00000000 ffffac84`3ec543a0 fffff807`1363f01d : nt!HvpGetCellPaged+0xa2
ffffa90e`19e3f5c0 fffff807`13bfd2d4 : ffffa90e`19e3f6f9 0000017b`ffcd9c84 ffff908e`690f43b0 ffff908e`00000000 : nt!CmpFindNameInListWithStatus+0xd4
ffffa90e`19e3f650 fffff807`13bfda8e : 00000000`0000079c 00000000`00000000 00000000`00000000 fffff807`13a6b540 : nt!CmQueryValueKey+0x144
ffffa90e`19e3f750 fffff807`137d5355 : 00000000`00000a20 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtQueryValueKey+0x4ee
ffffa90e`19e3f990 00007ffb`04a7c9d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
000000ab`f5cfed58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`04a7c9d4
THREAD_SHA1_HASH_MOD_FUNC: 3bb86d2080561fd5244ef534d6e04cb007d61f41
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 91f3043578b355216b51a592860b222e9ced9817
THREAD_SHA1_HASH_MOD: f08ac56120cad14894587db086f77ce277bfae84
FOLLOWUP_IP:
nt!HvpGetCellPaged+a2
fffff807`13c9be82 418b02 mov eax,dword ptr [r10]
FAULT_INSTR_CODE: 41028b41
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!HvpGetCellPaged+a2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 15feb573
IMAGE_VERSION: 10.0.18362.1198
STACK_COMMAND: .cxr 0xffffa90e19e3ebc0 ; kb
BUCKET_ID_FUNC_OFFSET: a2
FAILURE_BUCKET_ID: 0x3B_c0000006_nt!HvpGetCellPaged
BUCKET_ID: 0x3B_c0000006_nt!HvpGetCellPaged
PRIMARY_PROBLEM_CLASS: 0x3B_c0000006_nt!HvpGetCellPaged
TARGET_TIME: 2020-12-03T18:56:52.000Z
OSBUILD: 18362
OSSERVICEPACK: 1198
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1981-09-11 01:55:31
BUILDDATESTAMP_STR: 160101.0800
BUILDLAB_STR: WinBuild
BUILDOSVER_STR: 10.0.18362.1198
ANALYSIS_SESSION_ELAPSED_TIME: 1116
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x3b_c0000006_nt!hvpgetcellpaged
FAILURE_ID_HASH: {68f3db38-ae8e-4bae-c37a-85819946495f}
Followup: MachineOwner
---------
Continue reading...
I'm working at the IT department of my company and we're having more and more BSOD on this model : DELL Latitude 5410 (about 10 laptops affected now and we started using this model a few weeks ago).
I tried analyzing minidump files (two of them) with Winbdg but i can't really determine what is causing the issue.
If anyone has any idea, i would appreciate it because it's now a big issue for users. Thank you.
All the laptops are freshly imaged and not all of them make BSOD
I'll post the results here :
1st one :
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.
Arguments:
Arg1: ffffc68d4c45e000, Pointer to the store context or data manager
Arg2: ffffe58ae2d558d0, Exception information
Arg3: 0000000000000002, Reserved
Arg4: 0000000000000000, Reserved
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: Dell Inc.
SYSTEM_PRODUCT_NAME: Latitude 5410
SYSTEM_SKU: 09A0
BIOS_VENDOR: Dell Inc.
BIOS_VERSION: 1.2.16
BIOS_DATE: 07/20/2020
BASEBOARD_MANUFACTURER: Dell Inc.
BASEBOARD_PRODUCT: 06KF2W
BASEBOARD_VERSION: A00
DUMP_TYPE: 2
BUGCHECK_P1: ffffc68d4c45e000
BUGCHECK_P2: ffffe58ae2d558d0
BUGCHECK_P3: 2
BUGCHECK_P4: 0
EXCEPTION_RECORD: ffffe58ae2d56878 -- (.exr 0xffffe58ae2d56878)
ExceptionAddress: fffff80677f60d70 (nt!RtlDecompressBufferXpressLz+0x0000000000000050)
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 00000282886bccb0
Parameter[2]: 00000000c000000e
Inpage operation failed at 00000282886bccb0, due to I/O error 00000000c000000e
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - <Unable to get error code text>
FAULTING_IP:
nt!RtlDecompressBufferXpressLz+50
fffff806`77f60d70 418b08 mov ecx,dword ptr [r8]
FOLLOWUP_IP:
+0
00000282`886bccb0 ?? ???
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 00000282886bccb0
CONTEXT: ffffe58ae2d560c0 -- (.cxr 0xffffe58ae2d560c0)
rax=fffff80677f60d20 rbx=0000000000000000 rcx=ffff9181051dd000
rdx=ffff9181051dd000 rsi=0000000000000002 rdi=00000282886bccb0
rip=fffff80677f60d70 rsp=ffffe58ae2d56ab8 rbp=ffff9181051dd000
r8=00000282886bccb0 r9=000000000000052c r10=ffff9181051ddea0
r11=00000282886bd1dc r12=ffffe58ae2d56d48 r13=ffffc68d56869000
r14=00000282886bd186 r15=ffff9181051de000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050246
nt!RtlDecompressBufferXpressLz+0x50:
fffff806`77f60d70 418b08 mov ecx,dword ptr [r8] ds:002b:00000282`886bccb0=????????
Resetting default scope
CPU_COUNT: 8
CPU_MHZ: 8a0
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: c
CPU_MICROCODE: 6,8e,c,0 (F,M,S,R) SIG: D6'00000000 (cache) D6'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: MemCompression
CURRENT_IRQL: 0
IO_ERROR: (NTSTATUS) 0xc000000e - <Unable to get error code text>
EXCEPTION_STR: 0xc0000006_c000000e
ERROR_CODE: (NTSTATUS) 0xc0000006 - <Unable to get error code text>
EXCEPTION_CODE_STR: c0000006
EXCEPTION_PARAMETER3: 00000000c000000e
BUGCHECK_STR: 0x154_c0000006_c000000e
ANALYSIS_SESSION_HOST: MANU-PC
ANALYSIS_SESSION_TIME: 12-05-2020 22:03:28.0321
ANALYSIS_VERSION: 10.0.18362.1 x86fre
STACK_TEXT:
ffffe58a`e2d55818 fffff806`78120fda : 00000000`00000154 ffffc68d`4c45e000 ffffe58a`e2d558d0 00000000`00000002 : nt!KeBugCheckEx
ffffe58a`e2d55820 fffff806`77fdda4d : ffffc68d`4c45e000 ffffe58a`e2d558d0 00000000`00000002 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+0x7e
ffffe58a`e2d55870 fffff806`77f9e7d9 : 00000000`00000002 ffffe58a`e2d56da0 ffffe58a`e2d51000 ffffe58a`e2d58000 : nt!`SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue'::`1'::filt$0+0x22
ffffe58a`e2d558a0 fffff806`77fcc90f : ffffe58a`e2d56da0 ffffe58a`e2d55e80 00000000`00000000 00000000`0010001f : nt!_C_specific_handler+0xa9
ffffe58a`e2d55910 fffff806`77e17885 : 00000000`00000000 00000000`00000000 ffffe58a`e2d55e80 00007fff`ffff0000 : nt!RtlpExecuteHandlerForException+0xf
ffffe58a`e2d55940 fffff806`77e15f1e : ffffe58a`e2d56878 ffffe58a`e2d565c0 ffffe58a`e2d56878 00000282`886bccb0 : nt!RtlDispatchException+0x4a5
ffffe58a`e2d56090 fffff806`77fd5a5d : ffffc68d`4c304600 fffff806`77eccb06 00000000`00001000 ffffe58a`e2d56920 : nt!KiDispatchException+0x16e
ffffe58a`e2d56740 fffff806`77fd1c43 : 00000001`ffffffff fffffff6`00000002 ffffe58a`e2d56d48 00000020`00000000 : nt!KiExceptionDispatch+0x11d
ffffe58a`e2d56920 fffff806`77f60d70 : ffff9181`051dd000 ffffc68d`4c45e050 fffff806`77f07ae0 ffff9181`051dd000 : nt!KiPageFault+0x443
ffffe58a`e2d56ab8 fffff806`77f07ae0 : ffff9181`051dd000 ffff9181`051dd000 00000000`00000002 00000282`886bccb0 : nt!RtlDecompressBufferXpressLz+0x50
ffffe58a`e2d56ad0 fffff806`77f62af9 : 00000000`00000000 fffff806`00000001 00000000`00000000 ffffc68d`4c45f788 : nt!RtlDecompressBufferEx+0x60
ffffe58a`e2d56b20 fffff806`77f62984 : 00000000`00000004 ffffe58a`e2d56d30 00000000`00000000 00000000`000001ad : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x155
ffffe58a`e2d56c00 fffff806`77f62802 : 00000000`00000001 00000000`0001ccb0 ffffc68d`0001ccb0 ffffc68d`00001000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa0
ffffe58a`e2d56c50 fffff806`77f6262b : ffffe58a`ffffffff ffffc68d`56869000 ffffe58a`e2d56d30 ffffc68d`56ce8210 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x186
ffffe58a`e2d56cf0 fffff806`77f62471 : ffffc68d`56869000 00000000`00000000 00000000`00000001 ffffc68d`4c45f788 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xcb
ffffe58a`e2d56da0 fffff806`77f62381 : ffffc68d`4c45e000 ffffc68d`56ce8210 ffffc68d`56869000 ffffc68d`4c45f9b0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85
ffffe58a`e2d56e20 fffff806`77ec18f8 : ffffc68d`3ba722c0 ffffc68d`4c45e000 00000000`00000000 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21
ffffe58a`e2d56e50 fffff806`77f658e1 : fffff806`77f62360 ffffe58a`e2d56f00 00000000`00000003 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78
ffffe58a`e2d56ec0 fffff806`77f4cac1 : ffffe58a`e2d56fc0 fffff806`7838bb78 ffffc68d`4c45e000 ffffc68d`531ee5c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xcd
ffffe58a`e2d56f90 fffff806`77f4c6a7 : 00000000`0000000c ffffc68d`4c45e000 ffffe58a`e2d57040 ffffc68d`56ce8210 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1a5
ffffe58a`e2d56fe0 fffff806`77f64bf3 : 00000000`0000000c ffffc68d`56ce8210 00000000`00000001 00000000`00000001 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmIoCtxQueueWork+0xbf
ffffe58a`e2d57070 fffff806`77f662cf : ffffc68d`00000001 ffffc68d`531ee680 00000000`00000000 ffffc68d`4c45e000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmPageRead+0x167
ffffe58a`e2d570e0 fffff806`77e06bab : fffff806`78266d00 00000000`00000001 fffff806`78266dc0 fffff806`77eccb06 : nt!SmPageRead+0x33
ffffe58a`e2d57130 fffff806`77e07589 : 00000000`00000002 ffffe58a`e2d571c0 ffffe58a`e2d57328 ffffe170`ad834cd8 : nt!MiIssueHardFaultIo+0x117
ffffe58a`e2d57180 fffff806`77ecabbb : 00000000`c0033333 00000000`00000000 ffffb60d`33641573 ffffb60d`33641573 : nt!MiIssueHardFault+0x489
ffffe58a`e2d57230 fffff806`77fd1b5e : 00000000`00000000 00000000`00000001 ffff8000`00000000 fffff806`7816e06d : nt!MmAccessFault+0x40b
ffffe58a`e2d573d0 fffff806`77e64ed7 : ffffe58a`e2d57600 00000000`00000002 ffffc68d`46e2e002 00000000`00000400 : nt!KiPageFault+0x35e
ffffe58a`e2d57560 fffff806`7816e0a9 : ffffc68d`3ba55030 00000000`00000000 ffffc68d`3ba2d650 01000000`00100000 : nt!ExFreeHeapPool+0x127
ffffe58a`e2d57680 fffff806`783f09c7 : ffffc68d`3ba2d650 ffffc68d`3ba55030 ffffc68d`39e43da0 ffffc68d`538840d0 : nt!ExFreePool+0x9
ffffe58a`e2d576b0 fffff806`784073f0 : ffffb60d`2e5dfd50 00000000`00000000 ffffc68d`366fa640 fffff806`77edf973 : nt!IopDeleteFile+0x177
ffffe58a`e2d57730 fffff806`77e3e304 : 00000000`00000000 00000000`00000000 ffffb60d`2e5dfd50 ffffc68d`538840d0 : nt!ObpRemoveObjectRoutine+0x80
ffffe58a`e2d57790 fffff806`784886fc : 00000000`00000000 ffffc68d`46ec5230 ffffb60d`2e5dfd50 fffff806`780243df : nt!ObfDereferenceObject+0xa4
ffffe58a`e2d577d0 fffff806`77f65107 : fffff806`00000001 fffff806`78268480 ffffe58a`e2d578a0 ffffc68d`46ec5238 : nt!MiSegmentDelete+0x154
ffffe58a`e2d57820 fffff806`77f91129 : 00000000`00000000 fffff806`00000001 00000000`00000000 fffff806`78268480 : nt!MiProcessDereferenceList+0xc3
ffffe58a`e2d578e0 fffff806`77f33585 : ffffc68d`3ba722c0 ffffc68d`3ba722c0 00000000`00000080 fffff806`77f91000 : nt!MiDereferenceSegmentThread+0x129
ffffe58a`e2d57b10 fffff806`77fcb128 : fffff806`76971180 ffffc68d`3ba722c0 fffff806`77f33530 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffe58a`e2d57b60 00000000`00000000 : ffffe58a`e2d58000 ffffe58a`e2d51000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
THREAD_SHA1_HASH_MOD_FUNC: b4e730a489a5940d225899b98a51a0d35236e358
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: f932e28e4d81a449b88a3877fd29a31aab6efffc
THREAD_SHA1_HASH_MOD: 3e55b5f163abb71b6220e74083bd1ace911916fd
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware_disk
IMAGE_NAME: hardware_disk
DEBUG_FLR_IMAGE_TIMESTAMP: 0
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x154_c0000006_c000000e_IMAGE_hardware_disk
BUCKET_ID: 0x154_c0000006_c000000e_IMAGE_hardware_disk
PRIMARY_PROBLEM_CLASS: 0x154_c0000006_c000000e_IMAGE_hardware_disk
TARGET_TIME: 2020-12-03T13:40:53.000Z
OSBUILD: 18362
OSSERVICEPACK: 1198
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1981-09-11 01:55:31
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: c3b6
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x154_c0000006_c000000e_image_hardware_disk
FAILURE_ID_HASH: {6ef1f8aa-ba96-513b-39a6-be53976d18b0}
Followup: MachineOwner
---------
2nd one :
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000006, Exception code that caused the bugcheck
Arg2: fffff80713c9be82, Address of the instruction which caused the bugcheck
Arg3: ffffa90e19e3ebc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Dump.Attributes.InsufficientDumpfileSize
Value: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10.0.18362.1198 (WinBuild.160101.0800)
DUMP_FILE_ATTRIBUTES: 0xc
Insufficient Dumpfile Size
Kernel Generated Triage Dump
DUMP_TYPE: 2
BUGCHECK_P1: c0000006
BUGCHECK_P2: fffff80713c9be82
BUGCHECK_P3: ffffa90e19e3ebc0
BUGCHECK_P4: 0
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - <Unable to get error code text>
FAULTING_IP:
nt!HvpGetCellPaged+a2
fffff807`13c9be82 418b02 mov eax,dword ptr [r10]
CONTEXT: ffffa90e19e3ebc0 -- (.cxr 0xffffa90e19e3ebc0)
rax=0000000000000000 rbx=ffffa90e19e3f5f0 rcx=0000000000000007
rdx=0000000000707210 rsi=000000000000004c rdi=ffff908e64be9000
rip=fffff80713c9be82 rsp=ffffa90e19e3f5b8 rbp=0000000000000012
r8=000000000000001c r9=ffffac843ec54080 r10=0000017bf9ad8210
r11=0000000000000210 r12=ffffa90e19e3f820 r13=0000000000000013
r14=0000017bffcd9ccc r15=ffff908e64be9000
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
nt!HvpGetCellPaged+0xa2:
fffff807`13c9be82 418b02 mov eax,dword ptr [r10] ds:002b:0000017b`f9ad8210=????????
Resetting default scope
BUGCHECK_STR: 0x3B_c0000006
CPU_COUNT: 8
CPU_MHZ: 8a0
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: c
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: Registry
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: MANU-PC
ANALYSIS_SESSION_TIME: 12-05-2020 22:54:00.0337
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from fffff80713bfead4 to fffff80713c9be82
STACK_TEXT:
ffffa90e`19e3f5b8 fffff807`13bfead4 : 0000017b`ffcd9c61 00000000`00000000 ffffac84`3ec543a0 fffff807`1363f01d : nt!HvpGetCellPaged+0xa2
ffffa90e`19e3f5c0 fffff807`13bfd2d4 : ffffa90e`19e3f6f9 0000017b`ffcd9c84 ffff908e`690f43b0 ffff908e`00000000 : nt!CmpFindNameInListWithStatus+0xd4
ffffa90e`19e3f650 fffff807`13bfda8e : 00000000`0000079c 00000000`00000000 00000000`00000000 fffff807`13a6b540 : nt!CmQueryValueKey+0x144
ffffa90e`19e3f750 fffff807`137d5355 : 00000000`00000a20 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtQueryValueKey+0x4ee
ffffa90e`19e3f990 00007ffb`04a7c9d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
000000ab`f5cfed58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`04a7c9d4
THREAD_SHA1_HASH_MOD_FUNC: 3bb86d2080561fd5244ef534d6e04cb007d61f41
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 91f3043578b355216b51a592860b222e9ced9817
THREAD_SHA1_HASH_MOD: f08ac56120cad14894587db086f77ce277bfae84
FOLLOWUP_IP:
nt!HvpGetCellPaged+a2
fffff807`13c9be82 418b02 mov eax,dword ptr [r10]
FAULT_INSTR_CODE: 41028b41
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!HvpGetCellPaged+a2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 15feb573
IMAGE_VERSION: 10.0.18362.1198
STACK_COMMAND: .cxr 0xffffa90e19e3ebc0 ; kb
BUCKET_ID_FUNC_OFFSET: a2
FAILURE_BUCKET_ID: 0x3B_c0000006_nt!HvpGetCellPaged
BUCKET_ID: 0x3B_c0000006_nt!HvpGetCellPaged
PRIMARY_PROBLEM_CLASS: 0x3B_c0000006_nt!HvpGetCellPaged
TARGET_TIME: 2020-12-03T18:56:52.000Z
OSBUILD: 18362
OSSERVICEPACK: 1198
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1981-09-11 01:55:31
BUILDDATESTAMP_STR: 160101.0800
BUILDLAB_STR: WinBuild
BUILDOSVER_STR: 10.0.18362.1198
ANALYSIS_SESSION_ELAPSED_TIME: 1116
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x3b_c0000006_nt!hvpgetcellpaged
FAILURE_ID_HASH: {68f3db38-ae8e-4bae-c37a-85819946495f}
Followup: MachineOwner
---------
Continue reading...