MSVCP140.dll missing

S

scbs29

I too have the msvcp140.dll problem. I have already been on usenet and posted in alt.windows7.general under the heading MSVCP140.dll missing (bit long) and one of the replies suggested I approach this forum.


The problem started when I tried to install Ashampoo Burning Studio 22. The installation failed during the installation of the Visual C++ runtimes

looking for a package that was not there. After this some programs would not run, I was told because of a missing msvcp140.dll.

I tried everything I could find on the net and nothing worked. I have tried reregistering msvcp140.dll with

regsvr32 /u msvcp140.dll and got the message

The module "msvcp140.dll" was loaded but the entry-point
DIUnregisterServer was not found.
Make sure that "msvcp140.dll" is a valid DLL or OCX
file and then try again.


From this forum I found suggestions:

sfc /scannow from elevated command prompt.

Received the message

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log


The messages in the log file were

2020-12-13 13:57:48, Info CSI 000001ca [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"mstsc.exe"; source file in store is also corrupted


another suggestion from this forum,

dism.exe /online /Cleanup-Image /RestoreHealth

led to the message

Deployment Image Servicing and Management tool
Version: 6.1.7601.24499

Image Version: 6.1.7601.24499

Error: 87

The restorehealth option is not recognized in this context.
For more information, refer to the help.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

I could not see any error messages in the log.


I have downloaded msvcp140.dll from Microsoft, but still had the problem.

I downloaded the X86 and X64 2015-2019 installation exes, again from Microsoft and tried to install.

X86 results
The feature you are trying to use is on a
network resource that is unavailable.
Click OK to try again, or enter an alternate path to a
folder containing the installation package
'vc_runtimeMinimum_x86.msi' in the box below.
Trying to read from
C:\ProgramData\Package Cache\{1E6FC929-567E-4D22-9206-C5B83F0A21B9}v14.22.27821\packages\vcRuntimeMinimum_x86\
which does not exist.

The older version of Microsoft Visual C++ 2019 X86
Minimum Runtime - 14.28.29325 cannot be removed. Contact your
technical support group.

Setup Failed
0x80070643 - Fatal error during installation.


X64 results
Error messages, trying to read from
C:\ProgramData\Package Cache\{7DC387B8-E6A2-480C-8EF9-A6E51AE81C19}v14.24.28127\packages\vcRuntimeMinimum_amd64\
which again does not exist.
also
The path 'C:\ProgramData\Package
Cache\{7DC387B8-E6A2480C-8EF9-A6E51AE81C19}v14.24.28127\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'vc_runtimeMinimum_x64.msi' in a folder from which you can install the product Microsoft Visual C++ 20l9 X64 Minimum Runtime - 14.24.28127

and

The older version of Microsoft Visual C++ 2019 X64
Minimum Runtime - 14.28.29325 cannot be removed. Contact your
technical support group.


Control Panel - Programs and Features shows
Visual C++ 2019 X64 Additional Runtime and Minimum Runtime - 14.24.28127

Visual C++ 2019 X86 Additional Runtime and Minimum Runtime - 14.22.27821

None of these can be uninstalled, packages not found again.


Windows 7 Pro 64-bit

Everything done under an administrators group user and the built in Administrator.


Can anyone help ?

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