Universal Serial Bus Controller - USB xHCI Compliant Host Controller has yellow warning - NO USB ports usable

L

leguar

Hi, support


I have a GA-H110M-S2PH Gigabyte motherboard with a Core i3-6100 processor I built back in 2016. I installed Windows 8.1 back then and then I upgraded to Windows 10, all working correctly without a problem. Recently after a windows 10 update in August-Sept 2020, all USB ports stopped responding (even in my UEFI BIOS). Currently I'm using PS/2 keyboard and mouse as a last resort.


I noticed in Device Manager that Universal Serial Bus Controller - USB xHCI Compliant Host Controller has yellow warning, i click on it and I see in the General tab:


Device type: Universal Serial Bus controllers

Manufacturer: Generic USB xHCI Host Controller

Location: PCI bus 0, device 20, function 0.


And in Device status reads:


This device cannot start. (Code 10)


{Operation failed}

The requested operation was unsuccessful.


In the Driver tabs I see the following:


- Driver Provider: Microsoft

- Driver Date: 11/16/2020.

- Driver Version: 10.0.19041.662

- Digital Signer: Microsoft Windows


I did a fresh reinstall of windows 10 in the Reset PC options but still same problem.


In the Events tab i see:


- Device configured (usbxhci.inf)

- Device not started (USBXHCI)


I have tried everything possible, my last option will be to purchase a separate PCI Express USB expansion card but I'm afraid the same thing will happen. Is my Motherboard broken or what is the problem?


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