BSOD

[Gyorken Mudin]

Hi, I get random BSOD's while surfing, but not when playing games! I tried reinstalling windows, but it didn't help!




Here is my recent dump file:



APC_INDEX_MISMATCH (1)

This is a kernel internal error. The most common reason to see this

bugcheck is when a filesystem or a driver has a mismatched number of

calls to disable and re-enable APCs. The key data item is the

Thread->CombinedApcDisable field. This consists of two separate 16-bit

fields, the SpecialApcDisable and the KernelApcDisable. A negative value

of either indicates that a driver has disabled special or normal APCs

(respectively) without re-enabling them; a positive value indicates that

a driver has enabled special or normal APCs (respectively) too many times.

Arguments:

Arg1: 00007ffa59dcd0c4, Address of system call function or worker routine

Arg2: 0000000000000000, Thread->ApcStateIndex

Arg3: 0000000000000001, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable

Arg4: fffffd0aa56aeb80, Call type (0 - system call, 1 - worker routine)



Debugging Details:

------------------





KEY_VALUES_STRING: 1



Key : Analysis.CPU.Sec

Value: 2



Key : Analysis.DebugAnalysisProvider.CPP

Value: Create: 8007007e on DESKTOP-EPLBQK9



Key : Analysis.DebugData

Value: CreateObject



Key : Analysis.DebugModel

Value: CreateObject



Key : Analysis.Elapsed.Sec

Value: 35



Key : Analysis.Memory.CommitPeak.Mb

Value: 68



Key : Analysis.System

Value: CreateObject





BUGCHECK_CODE: 1



BUGCHECK_P1: 7ffa59dcd0c4



BUGCHECK_P2: 0



BUGCHECK_P3: 1



BUGCHECK_P4: fffffd0aa56aeb80



BLACKBOXBSD: 1 (!blackboxbsd)





BLACKBOXNTFS: 1 (!blackboxntfs)





BLACKBOXWINLOGON: 1



PROCESS_NAME: explorer.exe



STACK_TEXT:

fffffd0a`a56ae948 fffff804`22a07769 : 00000000`00000001 00007ffa`59dcd0c4 00000000`00000000 00000000`00000001 : nt!KeBugCheckEx

fffffd0a`a56ae950 fffff804`22a07633 : ffffbd0e`13566080 00000000`003ef378 ffffbd0e`1356fbc0 00000000`00000000 : nt!KiBugCheckDispatch+0x69

fffffd0a`a56aea90 00007ffa`59dcd0c4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x1fe

00000000`003ef358 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`59dcd0c4





SYMBOL_NAME: nt!KiSystemServiceExitPico+1fe



MODULE_NAME: nt



IMAGE_NAME: ntkrnlmp.exe



STACK_COMMAND: .thread ; .cxr ; kb



BUCKET_ID_FUNC_OFFSET: 1fe



FAILURE_BUCKET_ID: 0x1_SysCallNum_89_nt!KiSystemServiceExitPico



OS_VERSION: 10.0.19041.1



BUILDLAB_STR: vb_release



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



FAILURE_ID_HASH: {587c20dc-ccf8-aae2-4848-855503d46ef9}



Followup: MachineOwner

Can you please tell what's causing this problem

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