Help- I think I have virus in my computer

[msen]

I have a windows XP with IE 7.
I went to a website yesterday where I was able to see free trailers of
movies. Since then, I am getting pop ups on my computer and the following
window msg appears on the screen:
"Windows File Protection: Files that are required for windows to run
properly have been replaced by unknown versions.."

Any suggestions ?

 

[Malke]

msen wrote:
> I have a windows XP with IE 7.
> I went to a website yesterday where I was able to see free trailers of
> movies. Since then, I am getting pop ups on my computer and the following
> window msg appears on the screen:
> "Windows File Protection: Files that are required for windows to run
> properly have been replaced by unknown versions.."
>
> Any suggestions ?

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to
do all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://www.pctipp.ch/downloads/sicherheit/35905/multi_av_scanning_tool.html
- download site

The site is in German but David's tool is in English so don't let that
worry you. Scroll all the way down to almost the bottom of the page and
you'll see a box titled "Infos Zum Download - Multi-AV Scanning Tool".
You'll see "Download von www pctipp.ch" and the live link to download
Multi_AV.

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the first link above (not here, please).

Not all tools used will work in Vista and you will need to run them
elevated. Since Vista is so new, it will be a while before removal
techniques and tools are developed. If you are unable to remove the
infection by following the general steps, register at one of the
HijackThis forums as suggested.

Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may
be so infested that Windows will need to be clean-installed. Have all
your data backed up before you take the machine into a shop.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

 

[Volodymyr Shcherbyna]

The first thing you have to do is to run Windows File Protection tool,

http://support.microsoft.com/kb/310747

--
Volodymyr
NG tips:
http://msmvps.com/blogs/v_scherbina/pages/microsoft-newsgroups-tips.aspx

"msen" <msen@discussions.microsoft.com> wrote in message
news:B475554C-C1C5-48C7-A96A-F86E9CCDD2A9@microsoft.com...
>I have a windows XP with IE 7.
> I went to a website yesterday where I was able to see free trailers of
> movies. Since then, I am getting pop ups on my computer and the following
> window msg appears on the screen:
> "Windows File Protection: Files that are required for windows to run
> properly have been replaced by unknown versions.."
>
> Any suggestions ?

 

[msen]

Here's the full message:

"Files that required to run windows properly have been replaced by
unrecognized version.
To maintain system stability windows must restore original version of these
files.
Insert your window xp professional cd2 now"

"msen" wrote:

> I have a windows XP with IE 7.
> I went to a website yesterday where I was able to see free trailers of
> movies. Since then, I am getting pop ups on my computer and the following
> window msg appears on the screen:
> "Windows File Protection: Files that are required for windows to run
> properly have been replaced by unknown versions.."
>
> Any suggestions ?