B
BadgerWho
My computer has been unable to log on without a 5 - 10 minute explorer.exe crash loop. I am able to open the task manager during this loop and see that either one of my two storage drives will be at 100% usage for the entire time. If one or both of the drives is disconnected, the error does not occur. However, the problem can not be isolated to one drive specifically. It is only when they both are plugged in and powered that the crash loop occurs. Additionally, the internet usage monitor spikes during this time, but when startup and login is run with the computer disconnected from the internet, the problem persists. The CPU and RAM do not read much above idle during this time.
I've tried everything and am out of ideas. I've run every check disk, scan disk, system file checker, and all the other normal scans for viruses, malware, and disk errors. All of my drivers are up to date, and I've even done a refresh install of Widows 10, but it still happens every single boot. The only consistent fix is unplugging one or both of my storage drives before booting, but that is not a feasible long term solution.
The event viewer points the application error to ucrtbase.dll. I've tried removing/replacing this .dll and am locked out from doing it because it's always "in use" - even in safe mode.
Here's one of the several thousand identical error reports:
Log Name: Application
Source: Application Error
Date: 12/7/2020 11:34:44
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: explorer.exe, version: 10.0.19041.662, time stamp: 0x996782f8
Faulting module name: ucrtbase.dll, version: 10.0.19041.546, time stamp: 0x43cbc11d
Exception code: 0xc0000409
Fault offset: 0x000000000007287e
Faulting process id: 0x2d0
Faulting application start time: 0x01d6ccbf403e882a
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 5de25f80-77b9-4d87-9e04-91c2a58da87b
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-12-07T17:34:44.5119178Z" />
<EventRecordID>53138</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>10.0.19041.662</Data>
<Data>996782f8</Data>
<Data>ucrtbase.dll</Data>
<Data>10.0.19041.546</Data>
<Data>43cbc11d</Data>
<Data>c0000409</Data>
<Data>000000000007287e</Data>
<Data>2d0</Data>
<Data>01d6ccbf403e882a</Data>
<Data>C:\WINDOWS\explorer.exe</Data>
<Data>C:\WINDOWS\System32\ucrtbase.dll</Data>
<Data>5de25f80-77b9-4d87-9e04-91c2a58da87b</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Here's my system:
Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00 GHz
Installed RAM 16.0 GB
GPU GTX 970
Device ID 2DE455C8-C672-43A8-85CA-38C27DBC3149
Product ID 00326-10000-00000-AA071
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Continue reading...
I've tried everything and am out of ideas. I've run every check disk, scan disk, system file checker, and all the other normal scans for viruses, malware, and disk errors. All of my drivers are up to date, and I've even done a refresh install of Widows 10, but it still happens every single boot. The only consistent fix is unplugging one or both of my storage drives before booting, but that is not a feasible long term solution.
The event viewer points the application error to ucrtbase.dll. I've tried removing/replacing this .dll and am locked out from doing it because it's always "in use" - even in safe mode.
Here's one of the several thousand identical error reports:
Log Name: Application
Source: Application Error
Date: 12/7/2020 11:34:44
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: explorer.exe, version: 10.0.19041.662, time stamp: 0x996782f8
Faulting module name: ucrtbase.dll, version: 10.0.19041.546, time stamp: 0x43cbc11d
Exception code: 0xc0000409
Fault offset: 0x000000000007287e
Faulting process id: 0x2d0
Faulting application start time: 0x01d6ccbf403e882a
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 5de25f80-77b9-4d87-9e04-91c2a58da87b
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-12-07T17:34:44.5119178Z" />
<EventRecordID>53138</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>10.0.19041.662</Data>
<Data>996782f8</Data>
<Data>ucrtbase.dll</Data>
<Data>10.0.19041.546</Data>
<Data>43cbc11d</Data>
<Data>c0000409</Data>
<Data>000000000007287e</Data>
<Data>2d0</Data>
<Data>01d6ccbf403e882a</Data>
<Data>C:\WINDOWS\explorer.exe</Data>
<Data>C:\WINDOWS\System32\ucrtbase.dll</Data>
<Data>5de25f80-77b9-4d87-9e04-91c2a58da87b</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Here's my system:
Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00 GHz
Installed RAM 16.0 GB
GPU GTX 970
Device ID 2DE455C8-C672-43A8-85CA-38C27DBC3149
Product ID 00326-10000-00000-AA071
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Continue reading...