How to resolve/fix KERNEL_MODE_HEAP_CORRUPTION (13a) ?

O

Octa9

Recently, I installed a new windows 10 into the SSD I just bought. Everything went smoothly, until yesterday BSOD 'KERNEL_MODE_HEAP_CORRUPTION ' suddenly happened while I was watching a video on Youtube. What could be the problem?


Here my minidump file;

Dump files


Since using Windows 8.1 & 10, I always got BSOD even though I never tweak/adjust any setting on my pc my Pc.....


Really looking forward to have someone help me with this problem.

Thank You


* This is a new PC Custom DIY , just bought it 2 month ago. I don't resemble the CPU, the shop do it for me.


Side Noted :

Before this BSOD happened, I've a counter several error/problem ;


1) Right after I finish clean installation on my new ssd (At that time my Windows 10 was install as version 1709), the "An update is being prepared for your device, but it’s not quite ready yet. We'll keep trying or you can try again now." occur. Then I fixed by;

- Set my SSD to GPT (using CMD)

- set my bios to UEFI

- deleted/rename SoftwareDistribution folder & catroot2 Folder ( using CMD)

- do Troubleshooting for windows updated

- then manual update to 20h2 version using Windows 10 Update Assistant.


2) Then after a few day, occur another problem, which is 'No signal' problem on my monitor while using HDMI port on my Graphic Card.

I try use other port which is VGA on my mobo & everything okay. Try on other monitor, same problem, HDMI can't use, only VGA port on mobo can use. So, I fixed by;

- clean installation of my Graphic card using Display Driver Uninstaller, Find a right version driver for my graphic card

- change Graphic Configuration on my bios(MSI) from IGP to PEG ; setting\Advance\Integrated Graphic Configuration > Initiate Graphic Adapter - PEG

- enable POST Beep on the Bios ( Stetting\Boot )

- Disable Fast Boot ( Bios & power management on Windows)

- Remove RAM & Graphic Card, clean it (also RAM slots/pcei slots; my Mobo only have 1 pcie x16 slot)

Thank God, it fix the problem.


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