Blue screen error on Windows 10 - Need help identifying the problem from Event Viewer

[Luis CarlosTognola]

Hi all,


This is the second time in 4 years that I got a blue screen. I really do not know how to identifity the issue, so I would be greatful If you could assist me with this. This is the info I got on Event Viewer







The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c000001d, 0xfffff8032ff376ce, 0xfffff803333e3920, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 26e617c8-9443-4366-9cc6-449ecd0118f6.


XML version

- "<Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">
- <System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-12-31T00:31:09.3501383Z" />
<EventRecordID>27575</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>DESKTOP-MDFJK8U</Computer>
<Security />
</System>
- <EventData>
<Data Name="param1">0x0000003b (0x00000000c000001d, 0xfffff8032ff376ce, 0xfffff803333e3920, 0x0000000000000000)</Data>
<Data Name="param2">C:\WINDOWS\MEMORY.DMP</Data>
<Data Name="param3">26e617c8-9443-4366-9cc6-449ecd0118f6</Data>
</EventData>

</Event>"


The other error the caught my attention





The XML info


Log Name: System

Source: Service Control Manager

Date: 12/30/2020 9:31:04 PM

Event ID: 7023

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: DESKTOP-MDFJK8U

Description:

The cplspcon service terminated with the following error:

Unspecified error

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

<EventID Qualifiers="49152">7023</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2020-12-31T00:31:04.7896004Z" />

<EventRecordID>27561</EventRecordID>

<Correlation />

<Execution ProcessID="876" ThreadID="816" />

<Channel>System</Channel>

<Computer>DESKTOP-MDFJK8U</Computer>

<Security />

</System>

<EventData>

<Data Name="param1">cplspcon</Data>

<Data Name="param2">%%2147500037</Data>

<Binary>630070006C007300700063006F006E000000</Binary>

</EventData>

</Event>



Thank you all,


Regards

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